Luc Morissette: Update

2020-02-04T19:32:05Z

Update

Luc Morissette: New page for capture DTMF script

2020-02-04T19:30:25Z

New page for capture DTMF script

New page

This shows how to add '''Capture DTMF''' script to any Routing scripts.

== Script description ==

If the called number is a specific value, it will play an announcement and waits to capture digits.
# Call 1-800-999-4444
# Hear tone
# Enter 2 digit switch number optionally followed by #
# Hear tone
# Enter TG number – can be 4 or 5 digits depending on which switch the call goes to
# Hear tone
# Enter destination number
The call then routes to a TG (NAP) based on the 2 digit switch number and the INVITE contains the TG number in the TGRP= parameter.
Sample INVITE with TGRP=
INVITE sip:18003608022@192.168.101.180;tgrp=98741 SIP/2.0
This will work with any TMG device with a license to play files. For ProSBC, it requires transcoding devices.
 

== Add '''Capture DTMF''' Scripts in system ==
Download this file:
{| cellpadding="5" border="1" class="wikitable"
|-
! width="200" style="background: rgb(239, 239, 239) none repeat scroll 0% 0%; -moz-background-clip: border; -moz-background-origin: padding; -moz-background-inline-policy: continuous;" |Capture DTMF Script
|-
| valign="top" |
*[[Media:capture_dtmf.zip|capture_dtmf.rb]]
|}
Then upload it in the system with these instructions:
[[Import_Customized_Routing_Script_C]]

== Setting up '''Capture DTMF''' Scripts ==

To setup a Filter, the main script needs to be modified. The main script can be either simple_routing.rb, simple_routing_sbc.rb, or any other script. 

First, go to the routing script section of the Web portal
<pre>Gateway -> Routing scripts -> Example Scripts -> simple_routing.rb [Edit]
</pre>
Three things need to be added. At the start of the script: 
<pre>require 'capture_dtmf'
</pre>
In the main class: 
<pre>include CaptureDTMF
</pre>
<pre>after_filter :method => :capture_dtmf
</pre>
 
The final script will look like this:
<pre>
require 'base_routing'
require 'capture_dtmf'

class SimpleRouting < BaseRouting
include CaptureDTMF

route_match :call_field_name => :called
route_match :call_field_name => :calling
route_match :call_field_name => :nap
route_remap :call_field_name => :called, :route_field_name => :remapped_called
route_remap :call_field_name => :calling, :route_field_name => :remapped_calling
route_remap :call_field_name => :nap, :route_field_name => :remapped_nap

after_filter :method => :capture_dtmf
end
</pre>
== Upload audio file ==
The script will play a tone for the user to ask them to enter a dtmf string. This show how to add the default one which can be downloaded here:
{| cellpadding="5" border="1" class="wikitable"
|-
! width="200" style="background: rgb(239, 239, 239) none repeat scroll 0% 0%; -moz-background-clip: border; -moz-background-origin: padding; -moz-background-inline-policy: continuous;" |Sample Tone File
|-
| valign="top" |
*[[Media:Fen-tone-400hz-300ms.wav|fen-tone-400hz-300ms.wav]]
|}

# Click '''Audio Prompts''' in the navigation panel
# Click '''Browse''' and select 'fen-tone-400hz-300ms.wav'
# Click '''Upload'''
See instructions here: [[Toolpack:Configuring_Audio_Prompts_C]] 
However any G.711 alaw or G.711 ulaw wav file can be added to the system to be played: you need to edit the capture_dtmf.rb script with the appropriate wav file.

← Older revision		Revision as of 19:32, 4 February 2020
Line 1:		Line 1:
		+	=== '''''Applies to version(s): v2.9, v2.10, v3.0, v3.1''''' ===
		+	{{DISPLAYTITLE:Adding Capture DTMF Script}}
	This shows how to add '''Capture DTMF''' script to any Routing scripts.		This shows how to add '''Capture DTMF''' script to any Routing scripts.

Adding capture dtmf script - Revision history

Luc Morissette: Update

Luc Morissette: New page for capture DTMF script