End-of-Life (EOL) policy - Revision history

Luc Morissette: Added replacement products for TB640

2017-12-06T19:46:35Z

Added replacement products for TB640

Cbilodeau: update policy

2013-08-26T14:49:19Z

update policy

Stephanie Quinn at 16:53, 15 November 2011

2011-11-15T16:53:48Z

Stephanie Quinn: /* References */

2011-11-15T16:51:23Z

References

Stephanie Quinn: /* Notices */

2011-11-15T16:46:39Z

Notices

Stephanie Quinn: /* Status */

2011-11-15T16:46:31Z

Status

Stephanie Quinn: /* Applicability */

2011-11-15T16:46:23Z

Applicability

Stephanie Quinn: /* Milestones and definitions */

2011-11-15T16:46:17Z

Milestones and definitions

Stephanie Quinn: /* End-of-Life process and phases */

2011-11-15T16:46:06Z

End-of-Life process and phases

Stephanie Quinn: /* TelcoBridges’ approach to managing technological change */

2011-11-15T16:45:53Z

TelcoBridges’ approach to managing technological change

← Older revision		Revision as of 19:46, 6 December 2017
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	=== Product End-of-Sale Announcements ===		=== Product End-of-Sale Announcements ===

−	TelcoBridges has never issued any End-of-Sale Announcements.	+	TelcoBridges has never issued any End-of-Sale Announcements. <br/>
		+	However, for all variants of TB640 products, we propose our customers new devices which have better performance:
		+	* For TB640F-8T and TB640-16T, the replacement product is [[TMG800]] or [[TMP800]]
		+	* For TB640F-32T, TB640-64T, TB640-DS3, TB640-STM1 the replacement product is [[TMG3200]], [[TMP6400]] or [[TMG7800]] product family
		+	The new devices support all protocols of the TB640 products. <br/>
		+	The new devices have more memory and can run more protocols simultaneously. New protocols integrated by TelcoBridges are added to the new devices only. <br/>
		+	The shipping lead time for the new devices is much shorter. <br/>
		+	Please contact [mailto:info@telcobridges.com info@telcobridges.com] for more details. <br/>

@@ Line 1: / Line 1: @@
-Whether it is due to market trends or demand, new innovation, or due to the fact that the products life is dated and is being replaced with new technology allowing for more advanced feature sets, End-of-Life of a product is a reality in today’s technology based economy. TelcoBridges would like to reassure you and help guide you in the transition from legacy equipment to new products through the process laid out in this Product End-of-Life Policy. This policy applies to all End-of-Sale announcements from September 1st, 2011 onward.
+===TelcoBridges End-of-Life Policy===
-Please read the following document for details of TelcoBridges Product End-of-Life Policy:
+===== Do not End-of-Life =====
-*[[media:End of Life Policy.pdf|End of Life Policy]]

← Older revision		Revision as of 16:53, 15 November 2011
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	Please read the following document for details of TelcoBridges Product End-of-Life Policy:		Please read the following document for details of TelcoBridges Product End-of-Life Policy:
−	*[[media:~~PDF version~~]]	+	*[[media:End of Life Policy.pdf\|End of Life Policy]]

← Older revision		Revision as of 16:51, 15 November 2011
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−	~~== References ==~~	+	Whether it is due to market trends or demand, new innovation, or due to the fact that the products life is dated and is being replaced with new technology allowing for more advanced feature sets, End-of-Life of a product is a reality in today’s technology based economy. TelcoBridges would like to reassure you and help guide you in the transition from legacy equipment to new products through the process laid out in this Product End-of-Life Policy. This policy applies to all End-of-Sale announcements from September 1st, 2011 onward.
−	*[[media:TelcoBridges -- End of Life Policy.~~pdf \|~~PDF version]]	+
		+	Please read the following document for details of TelcoBridges Product End-of-Life Policy:
		+	*[[media:PDF version]]

← Older revision		Revision as of 16:46, 15 November 2011
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−	~~== Notices ==~~
−	*[[EOL:chassis\|Compact PCI Chassis (Kaparel)]]
−
−
	== References ==		== References ==
	*[[media:TelcoBridges -- End of Life Policy.pdf \|PDF version]]		*[[media:TelcoBridges -- End of Life Policy.pdf \|PDF version]]

← Older revision		Revision as of 16:45, 15 November 2011
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−	~~==TelcoBridges’ approach to managing technological change==~~
−	TelcoBridges’ commitment to preserve the investment that its partners and their customers have made in its products starts with an overall product design philosophy that is conscious of continuing changes in the marketplace.
−
−	This is borne out by the choice of third-party components that are included in TelcoBridges’ hardware products during their design phase. While designing its products, TelcoBridges takes into account the susceptibility of such components to be subject to end-of-life announcements themselves, as well as the ability of TelcoBridges to secure functionally equivalent alternatives from the same or alternate suppliers, such that the underlying functionality of the company’s products could remain sensibly unchanged following a modification of components.
−
−	Should it become necessary to declare end-of-life status for a TelcoBridges product, the company has developed an end-of-life policy that outlines the commitments that TelcoBridges’ business partners and their customers can expect. That elements and milestones of policy are described below.
−
−
	==End-of-Life process and phases==		==End-of-Life process and phases==

← Older revision		Revision as of 16:46, 15 November 2011
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−	~~==Milestones and definitions==~~
−
−	*'''End of Life (EOL) announcement:''' Date when a formal announcement is made by TelcoBridges and published on its web site at [http://www.telcobridges.com/ www.telcobridges.com]. The end of life announcement lists the product(s) that is (are) to be discontinued and outlines the milestones (or timeframes) for the availability of follow-on purchases, technical support, repairs, etc.
−
−	*'''End of Sale (EOS) announcement:''' Date when EOL products are no longer orderable or visible on TelcoBridges’ price lists.
−	*'''End of production:''' Date when TelcoBridges no longer builds EOL products. The TelcoBridges customer support department will maintain stocks to fulfill Return Material Authorization (RMA) requirements.
−	*'''End of hardware (HW) maintenance:''' Date when TelcoBridges no longer provides bug fixes to hardware.
−	*'''End of software (SW) maintenance:''' Date when TelcoBridges no longer provides bug fixes to software.
−	*'''End of service contracts:''' Date when service contracts are no longer available for products covered by an EOL notice. Service contracts may be renewed to a period equivalent to the end-of-service contract milestone.
−
−
	==Applicability==		==Applicability==
	This policy applies to all TelcoBridges products from January 1, 2010 onwards.		This policy applies to all TelcoBridges products from January 1, 2010 onwards.

← Older revision		Revision as of 16:46, 15 November 2011
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−	~~==End-of-Life process and phases==~~
−
−	The TelcoBridges EOL policy generally follows the following process, as described in the table below. The process begins with the End of Life announcement, the date for which is indicated by the letter X. All subsequent milestones occur within the indicated number of calendar months from that date (X). Definitions of milestones are provided in the following section.
−
−
−
−
−	~~{\| class="wikitable" border="1" cellpadding="5"~~
−	~~!width="70" style="background:#efefef;" \|Milestone~~
−	~~!width="120" \|End-of-Life (EOL) announcement~~
−	~~!width="120" \|End of Sale (EOS) announcement~~
−	~~!width="120" \|End of production~~
−	~~!width="120" \|End of hardware (HW) maintenance~~
−	~~!width="120" \|End of software (SW) maintenance~~
−	~~!width="120" \|End of service contracts for EOL product(s)~~
−	\|-
−	~~!width="70" style="background:#efefef;" \|Date~~
−	~~!width="120" \|X~~
−	~~!width="120" \|X + 12 months~~
−	~~!width="120" \|X + 15 months~~
−	~~!width="120" \|X + 48 months~~
−	~~!width="120" \|X + 48 months~~
−	~~!width="120" \|X + 72 months~~
−	\|}
−
−
	==Milestones and definitions==		==Milestones and definitions==