Support:Contacting TelcoBridges technical support - Revision history

Luc Morissette: Lm Updated Asia phone number to 24/7 number (since there is no office number anymore)

2018-08-23T15:08:48Z

Lm Updated Asia phone number to 24/7 number (since there is no office number anymore)

Luc Morissette: LM Added Turkey contact

2018-02-27T20:19:35Z

LM Added Turkey contact

Luc Morissette at 23:21, 10 December 2017

2017-12-10T23:21:32Z

Lucas Trottier at 13:02, 3 April 2017

2017-04-03T13:02:05Z

Luc Morissette: Removed Windows Messenger

2015-07-21T13:38:54Z

Removed Windows Messenger

Candy Chan: Minor edit

2015-03-09T06:31:48Z

Minor edit

Candy Chan: Separate contacting TBSupport and the public holidays page

2015-03-09T06:30:44Z

Separate contacting TBSupport and the public holidays page

Candy Chan: Added a missing day for HK holidays

2015-01-07T02:23:37Z

Added a missing day for HK holidays

Nicole Tan: Public holidays for 2015

2015-01-06T17:19:47Z

Public holidays for 2015

Lucas Trottier: Add xmas 2014 dates

2014-12-19T21:25:55Z

Add xmas 2014 dates

@@ Line 17: / Line 17: @@
 <br>Office hours: Monday to Friday from 09:00 to 17:00 Hong Kong Time
-Telephone: '''+852-3749-9818'''
+Telephone: '''+1-866-438-4703'''
 E-mail: [mailto:support@telcobridges.com support@telcobridges.com]

← Older revision		Revision as of 20:19, 27 February 2018
Line 22:		Line 22:

	Supported languages: English, French, Mandarin, Cantonese		Supported languages: English, French, Mandarin, Cantonese
		+
		+	<br>
		+
		+	'''EMEA Technical Support Centre (GMT +03:00, TRT)'''
		+	<br>Office hours: Monday to Friday from 09:00 to 17:00 Turkey Time
		+
		+	Telephone: '''+1-866-438-4703'''
		+
		+	E-mail: [mailto:support@telcobridges.com support@telcobridges.com]
		+
		+	Supported languages: English, Turkish

	<br>		<br>

@@ Line 31: / Line 31: @@
 Supported languages: English
-Note: For customers for who have purchased 24/7 TBSupport bank of hours, please contact TBSupport via this 24/7 hotline for emergency
+Note: For customers for who have purchased 24/7 TBSupport bank of hours or have an SLA, please contact TBSupport via this 24/7 hotline for emergency
 <br>
@@ Line 41: / Line 41: @@
 <br>
 '''Please kindly note that TelcoBridges office is closed during [[support:public_holidays|public holidays]].'''<br>

← Older revision		Revision as of 13:02, 3 April 2017
Line 1:		Line 1:
		+	{{DISPLAYTITLE:Contacting TelcoBridges technical support}}
		+
	Wordwide technical support is available via either of the following channels:		Wordwide technical support is available via either of the following channels:

@@ Line 33: / Line 33: @@
 <br>
-'''Instant Messenger/chat (Windows live messenger/Skype)'''
+'''Instant Messenger/chat (Skype)'''
 Send request to [mailto:support@telcobridges.com support@telcobridges.com] for contacts

@@ Line 38: / Line 38: @@
 <br>
-'''Please kindly note that Telcobridges office is closed during [[support:public_holidays|public holidays]].'''<br>
+'''Please kindly note that TelcoBridges office is closed during [[support:public_holidays|public holidays]].'''<br>
 '''Please call 24/7 Support International for emergency if you have purchased 24/7 TBSupport bank of hours'''

@@ Line 110: / Line 110: @@
 |Good Friday
 |April 3, 2015
 |-
 |The day following Ching Ming Festival

@@ Line 45: / Line 45: @@
 |-
 |New Year's day
-|January 1, 2014
+|January 1, 2015
 |-
 |Day After New Year's day
-|January 2, 2014
+|January 2, 2015
 |-
 |Good Friday
-|April 18, 2014
+|April 3, 2015
 |-
 |Easter Monday
-|April 21, 2014
+|April 6, 2015
 |-
 |Patriotes
-|May 19, 2014
+|May 18, 2015
 |-
 |St-Jean
-|June 24, 2014
+|June 24, 2015
 |-
 |Canada Day
-|July 1, 2014
+|July 1, 2015
 |-
 |Labour day
-|September 1, 2014
+|September 7, 2015
 |-
 |Thanksgiving
-|October 13, 2014
+|October 12, 2015
 |-
 |Day before Christmas day
-|December 24, 2014
+|December 24, 2015
 |-
 |Christmas
-|December 25, 2014
+|December 25, 2015
 |-
 |Boxing Day
-|December 26, 2014
+|December 26, 2015
 |-
 |Day before New Year's day
-|December 31, 2014
+|December 31, 2015
 |-
 |New Year's day
-|January 1, 2015
+|January 1, 2016
 |-
 |Day after New Year's day
-|January 2, 2015
+|January 2, 2016
 |}
@@ Line 94: / Line 94: @@
 |-
 |First day of January
-|January 1, 2014
+|January 1, 2015
 |-
 |Lunar New Year's Day
-|January 31, 2014
+|February 19, 2015
 |-
 |The second day of the Lunar New Year
-|February 1, 2014
+|February 20, 2015
 |-
 |The third day of the Lunar New Year
-|February 3, 2014
+|February 21, 2015
-|-
-|Ching Ming Festival
-|April 5, 2014
 |-
 |Good Friday
-|April 18, 2014
+|April 3, 2015
 |-
-|The day following Good Friday
+|The day following Ching Ming Festival
-|April 19, 2014
+|April 6, 2015
 |-
-|Easter Monday
+|The day following Easter Monday
-|April 21, 2014
+|April 7, 2015
 |-
 |Labour Day
-|May 1, 2014
+|May 1, 2015
 |-
 |The Birthday of the Buddha
-|May 6, 2014
+|May 25, 2015
 |-
 |Tuen Ng Festival
-|June 2, 2014
+|June 20, 2015
 |-
-|The day following HKSAR Establishment Day
+|HKSAR Establishment Day
-|July 1, 2014
+|July 1, 2015
 |-
 |The day following Chinese Mid-Autumn Festival
-|September 9, 2014
+|September 28, 2015
 |-
 |National Day
-|October 1, 2014
+|October 1, 2015
 |-
 |Chung Yeung Festival
-|October 2, 2014
+|October 21, 2015
 |-
 |Day before Christmas day
-|December 24, 2014
+|December 24, 2015
 |-
 |Christmas Day
-|December 25, 2014
+|December 25, 2015
 |-
 |The first weekday after Christmas Day
-|December 26, 2014
+|December 26, 2015
 |-
 |Day before New Year's day
-|December 31, 2014
+|December 31, 2015
 |-
 |First day of January
-|January 1, 2015
+|January 1, 2016
 |-
 |Day after First day of January
-|January 2, 2015
+|January 2, 2016
 |}
 <br>