Support Forums - Revision history

Luc Morissette: Added ProSBC

2019-07-29T21:25:12Z

Added ProSBC

Luc Morissette: Modified Tmedia support forums link

2018-09-28T13:56:04Z

Modified Tmedia support forums link

Serdar Civici at 08:09, 26 September 2018

2018-09-26T08:09:03Z

Serdar Civici at 08:03, 26 September 2018

2018-09-26T08:03:35Z

Serdar Civici at 07:59, 26 September 2018

2018-09-26T07:59:22Z

Serdar Civici at 07:37, 26 September 2018

2018-09-26T07:37:11Z

Serdar Civici at 07:26, 26 September 2018

2018-09-26T07:26:52Z

Serdar Civici at 07:08, 26 September 2018

2018-09-26T07:08:40Z

Serdar Civici at 07:07, 26 September 2018

2018-09-26T07:07:47Z

Serdar Civici at 07:07, 26 September 2018

2018-09-26T07:07:29Z

@@ Line 1: / Line 1: @@
-{{DISPLAYTITLE:TelcoBridges FreeSBC Support Forums}}
+{{DISPLAYTITLE:TelcoBridges FreeSBC and ProSBC Support Forums}}
 To access the forums for FreeSBC products, please use this link:<br />
@@ Line 7: / Line 7: @@
 <br>
-FreeSBC forums are for the use of TelcoBridges business partners and customers. They are designed to facilitate discussion regarding the TelcoBridges FreeSBC product. <br />
+FreeSBC forums are for the use of TelcoBridges business partners and customers. They are designed to facilitate discussion regarding the TelcoBridges FreeSBC and ProSBC product. <br />
 The forums are regrouped in 8 categories: General, Software Release Status, Enhancement, Installation, Configuration, Advanced Routing, Troubleshooting and Billing Solution.
 <br><br>

@@ Line 4: / Line 4: @@
 https://forums.freesbc.com
-For Telcobridges Tmedia forums follow this link: [[Support_Forums|Tmedia support forums]]<br />
+For Telcobridges Tmedia forums follow this link: [[Support:Forums|Tmedia Support Forums]]<br />
 <br>

@@ Line 27: / Line 27: @@
 [[File:freesbc_forums_change_password.png]]
 <br><br>
-=== Change timezone ===
+=== Change Preferences ===
-* In the '''User Control Panel''', click on the '''Board Preferences''' tab
+You can change your account preferences such as Time Zone, Board Language, Notifys from '''Preferences''' tab
-* Click on ''Edit global settings''
+[[File:freesbc_forums_change_preferences.png]]
-[[File:support_forums_change_timezone.png]]
 <br><br>

@@ Line 24: / Line 24: @@
 <br><br>
 === Change password ===
-* Click on '''Profile''', then '''Edit account settings'''
+* Click on '''Profile''', then from '''Information''' tab change your password
-[[File:support_forums_change_password.png]]
+[[File:freesbc_forums_change_password.png]]
 <br><br>
 === Change timezone ===

@@ Line 24: / Line 24: @@
 <br><br>
 === Change password ===
-* Click on '''User Control Panel'''
+* Click on '''Profile''', then '''Edit account settings'''
-[[File:support_forums_user_control_panel.png]]
-* Click on '''Profile''' tab, then '''Edit account settings'''
 [[File:support_forums_change_password.png]]
 <br><br>

@@ Line 20: / Line 20: @@
 Once your account is activated, you can login to forum with your username and password.
 * go to https://forums.freesbc.com
-[[File:support_forums_login.png]]
+[[File:freesbc_support_forums_login.png]]
 * enter username and password
 <br><br>

@@ Line 7: / Line 7: @@
 <br>
-TelcoBridges forums are for the use of TelcoBridges business partners and customers. They are designed to facilitate discussion regarding the TelcoBridges family of products. <br />
+FreeSBC forums are for the use of TelcoBridges business partners and customers. They are designed to facilitate discussion regarding the TelcoBridges FreeSBC product. <br />
-The forums are regrouped in 4 categories: General, Media Gateway and Other.
+The forums are regrouped in 8 categories: General, Software Release Status, Enhancement, Installation, Configuration, Advanced Routing, Troubleshooting and Billing Solution.
 <br><br>
-By default, guests only have access to the '''About''' forum. Access to other forums requires registration and subsequent authorization by TelcoBridges.
+By default, guests have access to all forum but cannot see the links. To access all forum content requires registration.
 <br><br>
-=== Request an account ===
+=== Registration ===
-Follow the instructions from [https://forums.telcobridges.com/viewtopic.php?f=7&t=1044 this link]
+You need to use Register button from main page. And you need to specify your user name,email address and password.
 <br><br>
 === Login ===
-Once your account is created, you will receive an email with your username and password.
+Once your account is activated, you can login to forum with your username and password.
-* go to https://forums.telcobridges.com
+* go to https://forums.freesbc.com
 [[File:support_forums_login.png]]
 * enter username and password

← Older revision		Revision as of 07:07, 26 September 2018
Line 3:		Line 3:
	To access the forums for FreeSBC products, please use this link:<br />		To access the forums for FreeSBC products, please use this link:<br />
	https://forums.freesbc.com		https://forums.freesbc.com
		+
		+	For Telcobridges Tmedia forums follow this link: [[Support_Forums\|TelcoBridges Tmedia Support Forums]]<br />
		+
		+	<br>
		+	TelcoBridges forums are for the use of TelcoBridges business partners and customers. They are designed to facilitate discussion regarding the TelcoBridges family of products. <br />
		+	The forums are regrouped in 4 categories: General, Media Gateway and Other.
		+	<br><br>
		+	By default, guests only have access to the '''About''' forum. Access to other forums requires registration and subsequent authorization by TelcoBridges.
		+	<br><br>
		+
		+	=== Request an account ===
		+	Follow the instructions from [https://forums.telcobridges.com/viewtopic.php?f=7&t=1044 this link]
		+	<br><br>
		+	=== Login ===
		+	Once your account is created, you will receive an email with your username and password.
		+	* go to https://forums.telcobridges.com
		+	[[File:support_forums_login.png]]
		+	* enter username and password
		+	<br><br>
		+	=== Change password ===
		+	* Click on '''User Control Panel'''
		+	[[File:support_forums_user_control_panel.png]]
		+	* Click on '''Profile''' tab, then '''Edit account settings'''
		+	[[File:support_forums_change_password.png]]
		+	<br><br>
		+	=== Change timezone ===
		+	* In the '''User Control Panel''', click on the '''Board Preferences''' tab
		+	* Click on ''Edit global settings''
		+	[[File:support_forums_change_timezone.png]]
		+	<br><br>
		+	=== Change notifications preferences ===
		+	By default you will not receive any emails when there is a new post in any forums.
		+	<br><br>
		+	You have two options:
		+	==== Option A: Receive emails for posts on all forums ====
		+	Change your preferences to get an emails when there is a new post in any forums.
		+	* In the '''User Control Panel''', click on the '''Board Preferences''' tab
		+	* Click on the '''Edit post notification options'''
		+	* Tick '''Yes''' for the '''Send me notice of all posts...'''
		+	[[File:support_forums_post_notifications.png]]
		+	<br><br>
		+	==== Option B: Subscribe to a forum ====
		+	Subscribe to forum which you want to follow only.
		+	* Go back to the home page (click on TelcoBridges logo right top)
		+	* Click on the forum you wish to subscribe, for example, the '''Release Status''' forums
		+	[[File:support_forums_release_status_top.png]]
		+	* Scroll down. At the bottom of the page, click on '''Subscribe forum'''
		+	[[File:support_forums_release_status_bottom.png]]