Routing script tutorial

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(New page: == Introduction == The scripts requires you to define a class that will help you select one of your previously created routes. There are 3 mandatory things to define for your script to wor...)
 
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== Introduction ==
+
== Introduction ==
−
The scripts requires you to define a class that will help you select one of your previously created routes.
+
−
There are 3 mandatory things to define for your script to work:
+
  
−
- Define your new script routing class, which can contain one or many of these methods (route_order,route_match,route_remap)
+
Working with scripts requires you to define a class that will help you select one of your previously created routes. There are 3 mandatory things to define for your script to work:
−
- The 'init_routes' method
+
−
- The 'route' method
+
  
−
For more information about the parameters that can be use within a method go [[knowledgebase:toolpack:script_routing|here]]
+
#Define your new script routing class, which can contain one or many of these methods (route_order,route_match,route_remap)
 +
#The 'init_routes' method
 +
#The 'route' method
  
−
== Script routing class ==
+
For more information about the parameters that can be used within a method, please see the [[Routing script tutorial:Mini Development Guide|mini development guide]]
  
−
The scripting class is use to define on which call/nap parameters the call need to match the route or to remap the call parameter.
+
<br>
−
You also need to define all new methods required by your script routing class.
+
−
It is highly recommended to derive your new class for the 'base_routing' class, because it give your a lot of functionality.
+
  
−
== What I need to define a script routing class ==
+
== Script routing class ==
−
There are 3 methods that can be use
+
−
- route_order
+
−
- route_match
+
−
- route_remap
+
−
'route_order' will be called before the 'route_match' which will all be called before the 'route_remap'.
+
  
−
=== 'route_order' method ===
+
The scripting class is used to define on which call/NAP parameters the call needs to match the route or to remap the call parameter. You also need to define all new methods required by your script routing class. It is highly recommended to derive your new class for the 'base_routing' class, because it provides you with more functionality.
  
−
'route_order' allows to order routes using one of 3 possible arguments. It is only possible to call 'route_order' once.
+
<br>
−
- :route_field_name - The field name of the **route** to order with. The value of the route field should be an **integer** so that it can be compared.
+
−
- :proc - A user supplied **proc** to call instead of trying to order internally. It should accept two argument: route list, nap list and return the sorted route list.
+
−
- :method - A user supplied **method** to call instead of trying to order internally. It should accept two argument: route list, nap list and return the sorted route list.
+
  
−
base_routing pre-implemented ordering method:
+
== What I need to define a script routing class ==
−
* 'order_by_asr', this method will order the routes according to the asr(average success rate). This method requires to add a custom **nap** parameter called ':asr_type', its value can be: global, last_24h, current_hour, last_hour. It can be use in your custom class like this:
+
  
−
  route_order :method => :order_by_asr
+
There are 3 methods that can be used:  
  
 +
#route_order
 +
#route_match
 +
#route_remap
  
 +
<br> Please note that 'route_order' will be called before 'route_match', both of which will be called before 'route_remap'.
  
−
=== 'route_match' method ===
+
<br>
  
−
'route_match' allows to match a call to one route using one of 4 possible arguments. It is possible to call 'route_match' multiple times to reduce the number of matching routes. Since 'route_match' will return the first matching route it find, there is a possibility that there is more than one route match, therefore it is important to order the routes or prioritize them using 'route_order'.
+
=== 'route_order' method  ===
  
−
- :call_field_name - The field name of the call to try to match
+
'route_order' allows to order routes using one of 3 possible arguments. It is only possible to call 'route_order' once.  
−
- :route_field_name - The field name of the route to try to match with. The default is to use the call field name. If the value of the field is empty, the match is considered positive. The value of the route field can be a regular expression. e.g. /555000./
+
−
- :proc - A user supplied proc to call instead of trying to do the match internally. It should accept three argument: route, call, nap list and return a boolean to indicate the match.
+
−
- :method - A user supplied method to call instead of trying to do the match internally. It should accept three argument: route, call, nap list and return a boolean to indicate the match.
+
  
−
base_routing pre-implemented matching method:
+
#&nbsp;:route_field_name - The field name of the '''route''' to order with. The value of the route field should be an '''integer''' so that it can be compared.  
−
* 'match_nap_availability', this method will verify the availability through the nap status.
+
#&nbsp;:proc - A user-supplied '''proc''' to call instead of trying to order internally. It should accept two arguments (route list, nap list) and return the sorted route list.  
−
  route_match :method => :match_nap_availability
+
#&nbsp;:method - A user-supplied '''method''' to call instead of trying to order internally. It should accept two arguments (route list, nap list) and return the sorted route list.
−
* 'match_asr_threshhold', this method will verify will match any route who's destination nap has a higher asr than the treshold stored for that nap. This method requires to add 2 custom **nap** parameters called. First is 'asr_threshhold_type', its values can be : global, last_24h, current_hour, last_hour. The second is 'asr_threshhold', its value needs to be an **integer** between 0 and 100.
+
−
  route_match :method => :match_asr_threshhold
+
  
 +
base_routing pre-implemented ordering method:
  
−
=== 'route_remap' method ===
+
*'order_by_asr', this method will order the routes according to the [[ASR]] (answer seizure ratio). This method requires adding a custom '''NAP''' parameter called ':asr_type'. Its value can be: global, last_24h, current_hour, last_hour. It can be used in your custom class like this:
  
−
'route_remap' allows to remap the parameter of the route or the call using one of the 4 possible arguments. There are actually 3 type of remapping that can be done. using the :call_field_name/:route_field_name arguments, the :proc argument and/or the :method argument.
+
  route_order&nbsp;:method =&gt;&nbsp;:order_by_asr
  
−
- :call_field_name - The field name of the call to remap
+
<br>
−
- :route_field_name - The field name of the route to remap with. The default is to use the call field name. If the value of the field is empty, the incoming call's attribute is used. The value of the route field can be a regular expression remap. e.g. /(555000.)/001\1/
+
−
- :proc - A user supplied proc to call instead of trying to do the remap internally. It should accept four argument: route, call, nap list, remapped fields and return a hash of remapped fields.
+
−
- :method - A user supplied method to call instead of trying to do the match internally. It should accept four argument: route, call, nap list, remapped fields and return a hash of remapped fields.
+
  
 +
=== 'route_match' method  ===
  
−
=== 'init_routes' method ===
+
'route_match' allows to match a call to one route using one of 4 possible arguments. It is possible to call 'route_match' multiple times to reduce the number of matching routes. Since 'route_match' will return the first matching route it find, there is a possibility that there is more than one route match, therefore it is important to order the routes or prioritize them using 'route_order'.
  
−
The 'init_routes' is a mandatory method that is call every time the script is loaded ( think loading the configuration ).
+
====:call_field_name====
−
This can be use at your advantage to do some pre-processing like ordering your routes, that way the routes will not be re-ordered at every call that comes in.
+
This option will compare the specified call attribute with the route attribute. For example, :call_field_name => :called will match the called number attribute.
  
−
=== 'route' method ===
+
* A route that has empty value is considered "match everything".
 +
* A route that has a specific value will only match if the call has the same value
 +
* A route with a regular expression value will match if the regular expression from the route matches the value from the call
 +
** For example: /555000./ will match any number with 7 digits starting with 555000
 +
* This function supports a special case when matching SIP :calling or :called attributes: The format 'number@sip_host:sip_ort' can be used for matching calling/called number, the domain, and the port.
 +
** For example: 1234@abc.com:5060 will match only calls with number 1234, on SIP host 'abc.com' on port 5060.
 +
** For example: @abc.com will match any call on sip_host 'abc.com' on any port
  
−
The 'route' is a mandatory method that is call at every call that comes in. This is where you can do the dynamic routing part.
+
====:route_field_name====
 +
This option will specify an alternate route attribute name to match with the call attribute :call_field_name (in case the route attribute name differs from the call attribute name)
  
−
== What else? ==
+
====:proc====
 +
A user-supplied proc to call instead of trying to do the match internally. It should accept three arguments (route, call, nap list) and return a boolean to indicate the match
  
−
There are numerous possibilities:
+
====:method====
−
* Add new methods for route selection.
+
A user-supplied method to call instead of trying to do the match internally. It should accept three arguments (route, call, nap list) and return a boolean to indicate the match
−
* Add new columns in the nap or route.
+
−
* Create scripts that includes other scripts to help make the routing more modular.
+
  
 +
====base_routing pre-implemented matching method====
  
−
=== Examples and tutorials ===
+
*'match_nap_availability', this method will verify the availability through the nap status.
  
−
* script routing class tutorial [[knowledgebase:toolpack:script_routing:routing_class_tutorial|here]]
+
  route_match&nbsp;:method =&gt;&nbsp;:match_nap_availability
−
* 'route_order' tutorial [[knowledgebase:toolpack:script_routing:route_order_tutorial|here]].
+
 
−
* 'route_match' tutorial [[knowledgebase:toolpack:script_routing:route_match_tutorial|here]].
+
*'match_asr_threshhold', this method will verify will match any route who's destination NAP has a higher ASR than the threshold stored for that nap. This method requires adding 2 custom '''NAP''' parameters called. The first custom parameter is 'asr_threshhold_type'. Its values can be: global, last_24h, current_hour, last_hour. The second custom parameter is 'asr_threshhold'. Its value needs to be an '''integer''' between 0 and 100.
−
* 'route_remap' tutorial [[knowledgebase:toolpack:script_routing:route_remap_tutorial|here]].
+
 
−
* pre-made routing script are also available through the web portal in the script routing menu.
+
  route_match&nbsp;:method =&gt;&nbsp;:match_asr_threshhold
 +
 
 +
<br>
 +
 
 +
=== 'route_remap' method  ===
 +
 
 +
'route_remap' allows to remap the parameter of the route or the call using one of the 4 possible arguments. There are actually 3 types of remapping that can be performed: via the&nbsp;:call_field_name/:route_field_name arguments; the&nbsp;:proc argument; and/or the&nbsp;:method argument.
 +
 
 +
====:call_field_name====
 +
 
 +
The field name of the call to remap
 +
====:route_field_name====
 +
 
 +
The field name of the route to remap with. The default is to use the call field name. If the value of the field is empty, the incoming call's attribute is used. The value of the route field can be a regular expression remap. (e.g., /(555000.)/001\1/ )
 +
====:proc====
 +
A user supplied proc to call instead of trying to do the remap internally. It should accept four arguments (route, call object, nap list, call params) and return a hash of remapped fields
 +
 
 +
====:method====
 +
A user supplied method to call instead of trying to do the match internally. It should accept four arguments (route, call object, nap list, call params) and return a hash of remapped fields
 +
 
 +
<br>
 +
 
 +
=== 'init_routes' method  ===
 +
 
 +
The 'init_routes' is a mandatory method that is call every time the script is loaded (i.e., think loading the configuration). It may be to your advantage to perform some pre-processing such as ordering your routes; that way the routes will not be re-ordered at every call that comes in.
 +
 
 +
<br>
 +
 
 +
=== 'route' method  ===
 +
 
 +
The 'route' is a mandatory method that is call at every call that comes in. This is where you can perform the dynamic routing part.
 +
 
 +
<br>
 +
 
 +
== Route retry algorithm  ==
 +
Documentation on route retry algorithm can be found here:
 +
[[Route_retry]]
 +
 
 +
== What else?  ==
 +
 
 +
There are numerous possibilities:
 +
 
 +
*Add new methods for route selection
 +
*Add new columns in the NAP or route
 +
*Create scripts that include other scripts to help make the routing more modular
 +
 
 +
<br>
 +
 
 +
=== Examples and tutorials  ===
 +
 
 +
*[[Routing script tutorial:Routing Class Tutorial|Routing Script class tutorial]]  
 +
*[[Routing script tutorial:route order Tutorial|'route_order' tutorial]]  
 +
*[[Routing script tutorial:route match Tutorial|'route_match' tutorial]]
 +
*[[Routing script tutorial:route remap Tutorial|'route_remap' tutorial]]  
 +
*Pre-built routing scripts are also available through the Web Portal in the script routing menu
 +
 
 +
<br>
 +
 
 +
----
 +
 
 +
Back to the [[Scriptable Routing Engine|Scriptable Routing Engine]] page.
 +
 
 +
== Useful links ==
 +
*[[Tmedia_Routing|Tmedia Routing]]

Latest revision as of 11:42, 9 May 2018

Contents

Introduction

Working with scripts requires you to define a class that will help you select one of your previously created routes. There are 3 mandatory things to define for your script to work:

  1. Define your new script routing class, which can contain one or many of these methods (route_order,route_match,route_remap)
  2. The 'init_routes' method
  3. The 'route' method

For more information about the parameters that can be used within a method, please see the mini development guide


Script routing class

The scripting class is used to define on which call/NAP parameters the call needs to match the route or to remap the call parameter. You also need to define all new methods required by your script routing class. It is highly recommended to derive your new class for the 'base_routing' class, because it provides you with more functionality.


What I need to define a script routing class

There are 3 methods that can be used:

  1. route_order
  2. route_match
  3. route_remap


Please note that 'route_order' will be called before 'route_match', both of which will be called before 'route_remap'.


'route_order' method

'route_order' allows to order routes using one of 3 possible arguments. It is only possible to call 'route_order' once.

  1.  :route_field_name - The field name of the route to order with. The value of the route field should be an integer so that it can be compared.
  2.  :proc - A user-supplied proc to call instead of trying to order internally. It should accept two arguments (route list, nap list) and return the sorted route list.
  3.  :method - A user-supplied method to call instead of trying to order internally. It should accept two arguments (route list, nap list) and return the sorted route list.

base_routing pre-implemented ordering method:

  • 'order_by_asr', this method will order the routes according to the ASR (answer seizure ratio). This method requires adding a custom NAP parameter called ':asr_type'. Its value can be: global, last_24h, current_hour, last_hour. It can be used in your custom class like this: 
 route_order :method => :order_by_asr


'route_match' method

'route_match' allows to match a call to one route using one of 4 possible arguments. It is possible to call 'route_match' multiple times to reduce the number of matching routes. Since 'route_match' will return the first matching route it find, there is a possibility that there is more than one route match, therefore it is important to order the routes or prioritize them using 'route_order'.

:call_field_name

This option will compare the specified call attribute with the route attribute. For example, :call_field_name => :called will match the called number attribute.

  • A route that has empty value is considered "match everything".
  • A route that has a specific value will only match if the call has the same value
  • A route with a regular expression value will match if the regular expression from the route matches the value from the call
    • For example: /555000./ will match any number with 7 digits starting with 555000
  • This function supports a special case when matching SIP :calling or :called attributes: The format 'number@sip_host:sip_ort' can be used for matching calling/called number, the domain, and the port.
    • For example: 1234@abc.com:5060 will match only calls with number 1234, on SIP host 'abc.com' on port 5060.
    • For example: @abc.com will match any call on sip_host 'abc.com' on any port

:route_field_name

This option will specify an alternate route attribute name to match with the call attribute :call_field_name (in case the route attribute name differs from the call attribute name)

:proc

A user-supplied proc to call instead of trying to do the match internally. It should accept three arguments (route, call, nap list) and return a boolean to indicate the match

:method

A user-supplied method to call instead of trying to do the match internally. It should accept three arguments (route, call, nap list) and return a boolean to indicate the match

base_routing pre-implemented matching method

  • 'match_nap_availability', this method will verify the availability through the nap status. 
 route_match :method => :match_nap_availability
  • 'match_asr_threshhold', this method will verify will match any route who's destination NAP has a higher ASR than the threshold stored for that nap. This method requires adding 2 custom NAP parameters called. The first custom parameter is 'asr_threshhold_type'. Its values can be: global, last_24h, current_hour, last_hour. The second custom parameter is 'asr_threshhold'. Its value needs to be an integer between 0 and 100. 
 route_match :method => :match_asr_threshhold


'route_remap' method

'route_remap' allows to remap the parameter of the route or the call using one of the 4 possible arguments. There are actually 3 types of remapping that can be performed: via the :call_field_name/:route_field_name arguments; the :proc argument; and/or the :method argument.

:call_field_name

The field name of the call to remap

:route_field_name

The field name of the route to remap with. The default is to use the call field name. If the value of the field is empty, the incoming call's attribute is used. The value of the route field can be a regular expression remap. (e.g., /(555000.)/001\1/ )

:proc

A user supplied proc to call instead of trying to do the remap internally. It should accept four arguments (route, call object, nap list, call params) and return a hash of remapped fields

:method

A user supplied method to call instead of trying to do the match internally. It should accept four arguments (route, call object, nap list, call params) and return a hash of remapped fields


'init_routes' method

The 'init_routes' is a mandatory method that is call every time the script is loaded (i.e., think loading the configuration). It may be to your advantage to perform some pre-processing such as ordering your routes; that way the routes will not be re-ordered at every call that comes in.


'route' method

The 'route' is a mandatory method that is call at every call that comes in. This is where you can perform the dynamic routing part.


Route retry algorithm

Documentation on route retry algorithm can be found here: Route_retry

What else?

There are numerous possibilities:

  • Add new methods for route selection
  • Add new columns in the NAP or route
  • Create scripts that include other scripts to help make the routing more modular


Examples and tutorials


Back to the Scriptable Routing Engine page.

Useful links

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