Support:Forums

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{{DISPLAYTITLE:TelcoBridges Support Forums}}
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{{DISPLAYTITLE:TelcoBridges Tmedia Support Forums}}
  
TelcoBridges forums are for the use of TelcoBridges business partners and customers. They are designed to facilitate discussion regarding the TelcoBridges family of products. The forums are regrouped in 4 categories: General, Media Gateway and Other.
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To access the forums for Tmedia products, please use this link:<br />
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https://forums.telcobridges.com
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<br><br />
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For FreeSBC forums follow this link: [[Support_Forums|FreeSBC support forums]]<br />
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<br>
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TelcoBridges forums are for the use of TelcoBridges business partners and customers. They are designed to facilitate discussion regarding the TelcoBridges family of products. <br />
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The forums are regrouped in 4 categories: General, Media Gateway and Other.
 
<br><br>
 
<br><br>
 
By default, guests only have access to the '''About''' forum. Access to other forums requires registration and subsequent authorization by TelcoBridges.
 
By default, guests only have access to the '''About''' forum. Access to other forums requires registration and subsequent authorization by TelcoBridges.
 
<br><br>
 
<br><br>
Here a the steps to get your account.
 
  
=== Step 1: Request an account ===
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=== Request an account ===
 
Follow the instructions from [https://forums.telcobridges.com/viewtopic.php?f=7&t=1044 this link]
 
Follow the instructions from [https://forums.telcobridges.com/viewtopic.php?f=7&t=1044 this link]
 
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<br><br>
=== Step 2: Login to your account ===
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=== Login ===
 
Once your account is created, you will receive an email with your username and password.
 
Once your account is created, you will receive an email with your username and password.
 
* go to https://forums.telcobridges.com
 
* go to https://forums.telcobridges.com
 
[[File:support_forums_login.png]]
 
[[File:support_forums_login.png]]
 
* enter username and password
 
* enter username and password
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<br><br>
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=== Change password ===
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* Click on '''User Control Panel'''
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[[File:support_forums_user_control_panel.png]]
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* Click on '''Profile''' tab, then '''Edit account settings'''
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[[File:support_forums_change_password.png]]
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<br><br>
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=== Change timezone ===
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* In the '''User Control Panel''', click on the '''Board Preferences''' tab
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* Click on ''Edit global settings''
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[[File:support_forums_change_timezone.png]]
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<br><br>
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=== Change notifications preferences ===
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By default you will not receive any emails when there is a new post in any forums.
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<br><br>
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You have two options:
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==== Option A: Receive emails for posts on all forums ====
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Change your preferences to get an emails when there is a new post in any forums.
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* In the '''User Control Panel''', click on the '''Board Preferences''' tab
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* Click on the '''Edit post notification options'''
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* Tick '''Yes''' for the '''Send me notice of all posts...'''
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[[File:support_forums_post_notifications.png]]
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<br><br>
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==== Option B: Subscribe to a forum ====
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Subscribe to forum which you want to follow only.
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* Go back to the home page (click on TelcoBridges logo right top)
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* Click on the forum you wish to subscribe, for example, the '''Release Status''' forums
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[[File:support_forums_release_status_top.png]]
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* Scroll down. At the bottom of the page, click on '''Subscribe forum'''
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[[File:support_forums_release_status_bottom.png]]

Latest revision as of 13:14, 25 September 2018


To access the forums for Tmedia products, please use this link:

https://forums.telcobridges.com

For FreeSBC forums follow this link: FreeSBC support forums


TelcoBridges forums are for the use of TelcoBridges business partners and customers. They are designed to facilitate discussion regarding the TelcoBridges family of products.
The forums are regrouped in 4 categories: General, Media Gateway and Other.

By default, guests only have access to the About forum. Access to other forums requires registration and subsequent authorization by TelcoBridges.

Contents

Request an account

Follow the instructions from this link

Login

Once your account is created, you will receive an email with your username and password.

Support forums login.png

  • enter username and password



Change password

  • Click on User Control Panel

Support forums user control panel.png

  • Click on Profile tab, then Edit account settings

Support forums change password.png

Change timezone

  • In the User Control Panel, click on the Board Preferences tab
  • Click on Edit global settings

Support forums change timezone.png

Change notifications preferences

By default you will not receive any emails when there is a new post in any forums.

You have two options:

Option A: Receive emails for posts on all forums

Change your preferences to get an emails when there is a new post in any forums.

  • In the User Control Panel, click on the Board Preferences tab
  • Click on the Edit post notification options
  • Tick Yes for the Send me notice of all posts...

Support forums post notifications.png

Option B: Subscribe to a forum

Subscribe to forum which you want to follow only.

  • Go back to the home page (click on TelcoBridges logo right top)
  • Click on the forum you wish to subscribe, for example, the Release Status forums

Support forums release status top.png

  • Scroll down. At the bottom of the page, click on Subscribe forum

Support forums release status bottom.png

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