TMG7800 Controller Replacement

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(Upload your backup system configuration)
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Note: The database backup should be done and stored at a safe place regularly
 
Note: The database backup should be done and stored at a safe place regularly
  
=== Upload your backup system configuration===
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=== Upload and Recover your backup system configuration===
After backup the configuration from other controller, upload the configuration to the new controller by following this link: [[Toolpack:Uploading a Database Backup C|Upload Configuration]]
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After backup the configuration from other controller, upload the configuration to the new controller by following this link: [[Toolpack:Uploading a Database Backup C|Upload Configuration]] and recover the configuration
  
 
== TMG7800 Controller Replacement/Addition Procedure ==
 
== TMG7800 Controller Replacement/Addition Procedure ==

Revision as of 02:35, 29 November 2018

This procedure is used to replace a faulty controller with a new controller or add a new controller to existing single controller system.

Contents

Prerequisite

Prior to replacing faulty controller or add new controller to the system, you must have the following:

  • You must have ordered and obtained new TMG7800 server controller from Telcobridges
  • In case of 3.0 system, you must have already a 3.0 TMG7800 Controller whether completing TMG7800 Baremetal Installation

Backup your system configuration

Before Proceeding with the procedure, it is a must to backup your configuration from other controller which is running normally. Please follow this link: Backup procedure
Note: The database backup should be done and stored at a safe place regularly

Upload and Recover your backup system configuration

After backup the configuration from other controller, upload the configuration to the new controller by following this link: Upload Configuration and recover the configuration

TMG7800 Controller Replacement/Addition Procedure

Removing the Defective Unit

This procedure is required for replacing existing controller

  • Shutdown the faulty/TMG7800 controller
  • Disconnect the faulty/TMG7800 controller from existing network where the other controller is residing
  • Remove the faulty/TMG7800 from the equipment rack

Installing the Replacement/Additional Controller

Refer to TMG7800 Installation guide

  • Rack-mount the Replacement/Additional Controller
  • Connect to the Management network
  • Connect to the Control network

Starting Up the TMG7800

  • Power up the TMG7800

Pushing the configuration to the replacement unit

1- Upload the license of the new unit in the system. See Uploading a license.
2- Connect to web portal and access the Hardware Units page:

Hardware Units

3- Identify the unit to replace and select it.
List of hardware units.png
4- Replace the Serial Number of the unit and Save. If the Name is the same as the Serial Number, we suggest to change this as well.
Replace serial number.png
5- Activate the configuration.

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