TMG7800 Controller Replacement

Revision as of 03:30, 29 November 2018

This procedure is used to replace a faulty controller with a new controller or add a new controller to existing single controller system.

Prerequisite

Prior to replacing faulty controller or add new controller to the system, you must have the following:

• You must have ordered and obtained new TMG7800 server controller from Telcobridges
• In case of 3.0 system, you must have already a 3.0 TMG7800 Controller whether completing TMG7800 Baremetal Installation by yourself or not
• The replacing or new controller is with Primary Host role. If this is not done, please follow Setting Host Role to Primary to set controller to Primary Host

Backup your system configuration

Before Proceeding with the procedure, it is a must to backup your configuration from other controller which is running normally. Please follow this link: Backup procedure
Note: The database backup should be done and stored at a safe place regularly

Upload and Recover your backup system configuration

After backup the configuration from other controller, upload the configuration to the new controller by following this link: Upload Configuration and recover the configuration

TMG7800 Controller Replacement/Adding Procedure

Removing the Defective Unit

This procedure is required for replacing existing controller

• Shutdown the faulty/TMG7800 controller
• Disconnect the faulty/TMG7800 controller from existing network where the other controller is residing
• Remove the faulty/TMG7800 from the equipment rack

Installing the Replacement/Additional Controller

Refer to TMG7800 Installation guide

• Rack-mount the Replacement/Additional Controller
• If minimum system downtime is required, connect the controller to a new network different from existing running controller network to avoid conflict when this new controller is started up
• Connect to the new Management network
• Connect to the new Control network in preparation for the existing controller to join back

Starting Up the TMG7800

• Power up the TMG7800

Adding the additional new adapter to the replacement/additional controller

This procedure is required only if any new adapter unit will be installed during this controller replacement/addition procedure

1- Upload the license of the new adaptor unit in the system. See Uploading a license.
2- Follow Adding Telecom Hardware to add additonal adapter hardware unit