Support:Contacting TelcoBridges technical support

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(NT 20131220 added "'''Please kindly note that Telcobridges will close during the holidays as following. Please call 24/7 Support International for emergency if you have purchased 24/7 TBSupport bank of hours'''")
(Lm Updated Asia phone number to 24/7 number (since there is no office number anymore))
 
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Technical support is available via either of the following channels:  
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{{DISPLAYTITLE:Contacting TelcoBridges technical support}}
  
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<br> '''Americas &amp; Europe Technical Support Centre&nbsp;(GMT-05:00,&nbsp; Montreal)'''
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Wordwide technical support is available via either of the following channels:  
  
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Telephone: +1-450-655-8993 x131 or x102 <br>  
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<br> '''Americas &amp; Europe Technical Support Centre&nbsp;(GMT-05:00,&nbsp; Montreal, Canada)'''
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<br>Office hours: Monday to Friday from 09:00 to 17:00 Eastern Time
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Telephone: '''+1-450-655-8993 x131 or x102 <br>'''
  
 
E-mail: [mailto:support@telcobridges.com support@telcobridges.com]  
 
E-mail: [mailto:support@telcobridges.com support@telcobridges.com]  
  
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TBsupport tracking system: https://support.telcobridges.com:2443<br>  
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TBsupport tracking system: https://support.telcobridges.com<br>  
  
 
Supported languages: English, French, Mandarin, Cantonese<br><br>  
 
Supported languages: English, French, Mandarin, Cantonese<br><br>  
  
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'''Asia Technical Support Centre (GMT +08:00, Hong Kong)'''  
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'''Asia Technical Support Centre (GMT +08:00, Hong Kong)'''
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<br>Office hours: Monday to Friday from 09:00 to 17:00 Hong Kong Time
  
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Telephone: +852-3749-9818
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Telephone: '''+1-866-438-4703'''
  
 
E-mail: [mailto:support@telcobridges.com support@telcobridges.com]  
 
E-mail: [mailto:support@telcobridges.com support@telcobridges.com]  
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<br>  
 
<br>  
  
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'''24/7 Support''' '''International'''<br>  
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'''EMEA Technical Support Centre (GMT +03:00, TRT)'''
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<br>Office hours: Monday to Friday from 09:00 to 17:00 Turkey Time
  
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Telephone: +1-866-438-4703 <br>
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Telephone: '''+1-866-438-4703'''
  
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Supported languages: English
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E-mail: [mailto:support@telcobridges.com support@telcobridges.com]
  
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Note: For customers for who have purchased 24/7 TBSupport bank of hours, please contact TBSupport via this 24/7 hotline for emergency non-office hours support.
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Supported languages: English, Turkish
  
 
<br>  
 
<br>  
  
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'''Instant Messenger/chat (Windows live messenger/Skype)'''  
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'''24/7 Support''' '''International''' (Public Holiday and non-office hours)<br>
  
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Send request to [mailto:support@telcobridges.com support@telcobridges.com] for contacts
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Telephone: '''+1-866-438-4703 <br>'''
  
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<br>
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Supported languages: English
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'''Please kindly note that Telcobridges will close during the holidays as following. Please call 24/7 Support International for emergency if you have purchased 24/7 TBSupport bank of hours'''
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{| class="wikitable" width="50%"
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Note: For customers for who have purchased 24/7 TBSupport bank of hours or have an SLA, please contact TBSupport via this 24/7 hotline for emergency
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|+Montreal Public Holidays 2013
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|New Year's day
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|January 1, 2013
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|Day After New Year's day
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|St-Jean
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|Canada Day
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|July 1, 2013
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|Labour day
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|Thanksgiving
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|Christmas
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|December 24, 2013
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|December 25, 2013
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|Boxing Day
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|Christmas
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|December 27, 2013
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{| class="wikitable" width="50%"
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<br>
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|+Montreal Public Holidays 2014
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|New Year's day
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|January 1, 2014
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|Day After New Year's day
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|January 2, 2014
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|Good Friday
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|April 18, 2014
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|Easter Monday
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|April 21, 2014
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|Patriotes
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|May 19, 2014
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|St-Jean
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|June 24, 2014
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|Canada Day
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|July 1, 2014
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|Labour day
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|September 1, 2014
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|Thanksgiving
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|October 13, 2014
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|Christmas
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|December 25, 2014
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|Boxing Day
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|December 26, 2014
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{| class="wikitable" width="50%"
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'''Instant Messenger/chat (Skype)'''  
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|+[http://www.gov.hk/en/about/abouthk/holiday Hong Kong Public Holidays 2013]
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|First day of January
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|January 1, 2013
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|Lunar New Year's Day
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|The second day of the Lunar New Year
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|February 12, 2013
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|The third day of the Lunar New Year
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|February 13, 2013
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|Good Friday
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|March 29, 2013
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|The day following Good Friday
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|March 30, 2013
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|Easter Monday
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|April 1, 2013
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|Ching Ming Festival
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|April 4, 2013
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|Labour Day
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|May 1, 2013
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|The Birthday of the Buddha
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|Tuen Ng Festival
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|National Day
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|The Day Following the Chung Yeung Festival
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|October 14, 2013
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|Christmas Day
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|December 25, 2013
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|The first weekday after Christmas Day
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|December 26, 2013
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{| class="wikitable" width="50%"
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Send request to [mailto:support@telcobridges.com support@telcobridges.com] for contacts
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|+[http://www.gov.hk/en/about/abouthk/holiday Hong Kong Public Holidays 2014]
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|-
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<br>
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|First day of January
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'''Please kindly note that TelcoBridges office is closed during [[support:public_holidays|public holidays]].'''<br>
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|January 1, 2014
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|Lunar New Year's Day
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|January 31, 2014
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|The second day of the Lunar New Year
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|February 1, 2014
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|The third day of the Lunar New Year
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|February 3, 2014
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|Ching Ming Festival
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|April 5, 2014
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|Good Friday
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|April 18, 2014
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|The day following Good Friday
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|April 19, 2014
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|Easter Monday
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|April 21, 2014
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|-
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|Labour Day
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|May 1, 2014
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|-
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|The Birthday of the Buddha
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|May 6, 2014
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|-
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|Tuen Ng Festival
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|June 2, 2014
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|-
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|The day following HKSAR Establishment Day
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|July 1, 2014
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|The day following Chinese Mid-Autumn Festival
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|September 9, 2014
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|National Day
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|October 1, 2014
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|Chung Yeung Festival
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|October 2, 2014
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|-
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|Christmas Day
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|December 25, 2014
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|-
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|The first weekday after Christmas Day
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|December 26, 2014
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|}
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<br>
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Latest revision as of 10:08, 23 August 2018


Wordwide technical support is available via either of the following channels:


Americas & Europe Technical Support Centre (GMT-05:00,  Montreal, Canada)
Office hours: Monday to Friday from 09:00 to 17:00 Eastern Time

Telephone: +1-450-655-8993 x131 or x102

E-mail: support@telcobridges.com

TBsupport tracking system: https://support.telcobridges.com

Supported languages: English, French, Mandarin, Cantonese

Asia Technical Support Centre (GMT +08:00, Hong Kong)
Office hours: Monday to Friday from 09:00 to 17:00 Hong Kong Time

Telephone: +1-866-438-4703

E-mail: support@telcobridges.com

Supported languages: English, French, Mandarin, Cantonese


EMEA Technical Support Centre (GMT +03:00, TRT)
Office hours: Monday to Friday from 09:00 to 17:00 Turkey Time

Telephone: +1-866-438-4703

E-mail: support@telcobridges.com

Supported languages: English, Turkish


24/7 Support International (Public Holiday and non-office hours)

Telephone: +1-866-438-4703

Supported languages: English

Note: For customers for who have purchased 24/7 TBSupport bank of hours or have an SLA, please contact TBSupport via this 24/7 hotline for emergency


Instant Messenger/chat (Skype)

Send request to support@telcobridges.com for contacts


Please kindly note that TelcoBridges office is closed during public holidays.

Retrieved from "https://docs.telcobridges.com/mediawiki/index.php?title=Support:Contacting_TelcoBridges_technical_support&oldid=25842"
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