Support:Contacting TelcoBridges technical support
(Add xmas 2014 dates) |
Nicole Tan (Talk | contribs) (Public holidays for 2015) |
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| Line 45: | Line 45: | ||
|- | |- | ||
|New Year's day | |New Year's day | ||
| − | |January 1, | + | |January 1, 2015 |
|- | |- | ||
|Day After New Year's day | |Day After New Year's day | ||
| − | |January 2, | + | |January 2, 2015 |
|- | |- | ||
|Good Friday | |Good Friday | ||
| − | |April | + | |April 3, 2015 |
|- | |- | ||
|Easter Monday | |Easter Monday | ||
| − | |April | + | |April 6, 2015 |
|- | |- | ||
|Patriotes | |Patriotes | ||
| − | |May | + | |May 18, 2015 |
|- | |- | ||
|St-Jean | |St-Jean | ||
| − | |June 24, | + | |June 24, 2015 |
|- | |- | ||
|Canada Day | |Canada Day | ||
| − | |July 1, | + | |July 1, 2015 |
|- | |- | ||
|Labour day | |Labour day | ||
| − | |September | + | |September 7, 2015 |
|- | |- | ||
|Thanksgiving | |Thanksgiving | ||
| − | |October | + | |October 12, 2015 |
|- | |- | ||
|Day before Christmas day | |Day before Christmas day | ||
| − | |December 24, | + | |December 24, 2015 |
|- | |- | ||
|Christmas | |Christmas | ||
| − | |December 25, | + | |December 25, 2015 |
|- | |- | ||
|Boxing Day | |Boxing Day | ||
| − | |December 26, | + | |December 26, 2015 |
|- | |- | ||
|Day before New Year's day | |Day before New Year's day | ||
| − | |December 31, | + | |December 31, 2015 |
|- | |- | ||
|New Year's day | |New Year's day | ||
| − | |January 1, | + | |January 1, 2016 |
|- | |- | ||
|Day after New Year's day | |Day after New Year's day | ||
| − | |January 2, | + | |January 2, 2016 |
|} | |} | ||
| Line 94: | Line 94: | ||
|- | |- | ||
|First day of January | |First day of January | ||
| − | |January 1, | + | |January 1, 2015 |
| + | |- | ||
| + | |Day After New Year's day | ||
| + | |January 2, 2015 | ||
|- | |- | ||
|Lunar New Year's Day | |Lunar New Year's Day | ||
| − | | | + | |February 19, 2015 |
|- | |- | ||
|The second day of the Lunar New Year | |The second day of the Lunar New Year | ||
| − | |February | + | |February 20, 2015 |
|- | |- | ||
|The third day of the Lunar New Year | |The third day of the Lunar New Year | ||
| − | |February | + | |February 21, 2015 |
| − | + | ||
| − | + | ||
| − | + | ||
|- | |- | ||
|Good Friday | |Good Friday | ||
| − | |April | + | |April 3, 2015 |
|- | |- | ||
| − | |The day following | + | |The day following Ching Ming Festival |
| − | |April | + | |April 6, 2015 |
|- | |- | ||
| − | |Easter Monday | + | |The day following Easter Monday |
| − | |April | + | |April 7, 2015 |
|- | |- | ||
|Labour Day | |Labour Day | ||
| − | |May 1, | + | |May 1, 2015 |
|- | |- | ||
|The Birthday of the Buddha | |The Birthday of the Buddha | ||
| − | |May | + | |May 25, 2015 |
|- | |- | ||
|Tuen Ng Festival | |Tuen Ng Festival | ||
| − | |June | + | |June 20, 2015 |
|- | |- | ||
| − | | | + | |HKSAR Establishment Day |
| − | |July 1, | + | |July 1, 2015 |
|- | |- | ||
|The day following Chinese Mid-Autumn Festival | |The day following Chinese Mid-Autumn Festival | ||
| − | |September | + | |September 28, 2015 |
|- | |- | ||
|National Day | |National Day | ||
| − | |October 1, | + | |October 1, 2015 |
|- | |- | ||
|Chung Yeung Festival | |Chung Yeung Festival | ||
| − | |October | + | |October 21, 2015 |
|- | |- | ||
|Day before Christmas day | |Day before Christmas day | ||
| − | |December 24, | + | |December 24, 2015 |
|- | |- | ||
|Christmas Day | |Christmas Day | ||
| − | |December 25, | + | |December 25, 2015 |
|- | |- | ||
|The first weekday after Christmas Day | |The first weekday after Christmas Day | ||
| − | |December 26, | + | |December 26, 2015 |
|- | |- | ||
|Day before New Year's day | |Day before New Year's day | ||
| − | |December 31, | + | |December 31, 2015 |
|- | |- | ||
|First day of January | |First day of January | ||
| − | |January 1, | + | |January 1, 2016 |
|- | |- | ||
|Day after First day of January | |Day after First day of January | ||
| − | |January 2, | + | |January 2, 2016 |
|} | |} | ||
<br> | <br> | ||
Revision as of 12:19, 6 January 2015
Wordwide technical support is available via either of the following channels:
Americas & Europe Technical Support Centre (GMT-05:00, Montreal, Canada)
Office hours: Monday to Friday from 09:00 to 17:00 Eastern Time
Telephone: +1-450-655-8993 x131 or x102
E-mail: support@telcobridges.com
TBsupport tracking system: https://support.telcobridges.com
Supported languages: English, French, Mandarin, Cantonese
Asia Technical Support Centre (GMT +08:00, Hong Kong)
Office hours: Monday to Friday from 09:00 to 17:00 Hong Kong Time
Telephone: +852-3749-9818
E-mail: support@telcobridges.com
Supported languages: English, French, Mandarin, Cantonese
24/7 Support International (Public Holiday and non-office hours)
Telephone: +1-866-438-4703
Supported languages: English
Note: For customers for who have purchased 24/7 TBSupport bank of hours, please contact TBSupport via this 24/7 hotline for emergency
Instant Messenger/chat (Windows live messenger/Skype)
Send request to support@telcobridges.com for contacts
Please kindly note that Telcobridges office is closed during the following public holidays.
Please call 24/7 Support International for emergency if you have purchased 24/7 TBSupport bank of hours
| New Year's day | January 1, 2015 |
| Day After New Year's day | January 2, 2015 |
| Good Friday | April 3, 2015 |
| Easter Monday | April 6, 2015 |
| Patriotes | May 18, 2015 |
| St-Jean | June 24, 2015 |
| Canada Day | July 1, 2015 |
| Labour day | September 7, 2015 |
| Thanksgiving | October 12, 2015 |
| Day before Christmas day | December 24, 2015 |
| Christmas | December 25, 2015 |
| Boxing Day | December 26, 2015 |
| Day before New Year's day | December 31, 2015 |
| New Year's day | January 1, 2016 |
| Day after New Year's day | January 2, 2016 |
| First day of January | January 1, 2015 |
| Day After New Year's day | January 2, 2015 |
| Lunar New Year's Day | February 19, 2015 |
| The second day of the Lunar New Year | February 20, 2015 |
| The third day of the Lunar New Year | February 21, 2015 |
| Good Friday | April 3, 2015 |
| The day following Ching Ming Festival | April 6, 2015 |
| The day following Easter Monday | April 7, 2015 |
| Labour Day | May 1, 2015 |
| The Birthday of the Buddha | May 25, 2015 |
| Tuen Ng Festival | June 20, 2015 |
| HKSAR Establishment Day | July 1, 2015 |
| The day following Chinese Mid-Autumn Festival | September 28, 2015 |
| National Day | October 1, 2015 |
| Chung Yeung Festival | October 21, 2015 |
| Day before Christmas day | December 24, 2015 |
| Christmas Day | December 25, 2015 |
| The first weekday after Christmas Day | December 26, 2015 |
| Day before New Year's day | December 31, 2015 |
| First day of January | January 1, 2016 |
| Day after First day of January | January 2, 2016 |
