Replace TMG3200 Standalone With Spare

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== Removing the Defective Unit<br>  ==
 
== Removing the Defective Unit<br>  ==
1. Shutdown the TMG3200<br>
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•  Shutdown the TMG3200<br>
2. Disconnect from the PSTN network<br>
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•  Disconnect from the PSTN network<br>
3. Disconnect from the VoIP network<br>
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•  Disconnect from the VoIP network<br>
4. Disconnect from the Tmedia Control network<br>
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•  Disconnect from the Tmedia Control network<br>
5. Disconnect from the Management network<br>
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•  Disconnect from the Management network<br>
6. Remove the TMG3200 from the equipment rack
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•  Remove the TMG3200 from the equipment rack
 
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Revision as of 16:31, 24 February 2015

Warning: This procedure will require some system downtime.

  • Prerequisites

The replacement of a standalone TMG3200 is comprised of three parts:

• Removing the defective unit

• Installing the replacement unit

• Startup


Contents

Removing the Defective Unit

• Shutdown the TMG3200
• Disconnect from the PSTN network
• Disconnect from the VoIP network
• Disconnect from the Tmedia Control network
• Disconnect from the Management network
• Remove the TMG3200 from the equipment rack

Installing the Replacement Unit

Click licenses -> Loan Extension
Enter the Serial number of your device
Select the device and click "Extend" for "Extend a loan temporary license for a period of 10 days"
Once completed, click "Download" for version of your choice


Starting Up the TMG3200

Click licenses -> Spare Activation
Enter the Serial number of your device
Select the device and click "Activate" for "Activate a spare part temporary licence of 30 days"
Once completed, click "Download" for version of your choice


Restoring a Backup Copy of a Database

Click licenses -> Temporary License
Enter the Serial number of your device
Select the device and click "Extend" for "Extend a loan temporary license for a period of 10 days"
Once completed, click "Download" for version of your choice


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