TMG7800 Controller Replacement
William Wong (Talk | contribs) (Created page with "This procedure is used to replace a unit with a spare unit or another unit with a normal license. == Prerequisite== Prior to replacing hardware, you must have the following: ...") |
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| − | This procedure is used to replace a | + | This procedure is used to replace a faulty controller with a new controller or add a new controller to existing single controller system. |
== Prerequisite== | == Prerequisite== | ||
| − | Prior to replacing | + | Prior to replacing faulty controller or add new controller to the system, you must have the following: |
| − | * | + | * You must have ordered and obtained new TMG7800 server controller from Telcobridges |
| − | *[[ | + | * In case of 3.0 system, you must have already a 3.0 TMG7800 Controller whether completing [[TMG7800-Ctrl:Baremetal:Installation A|TMG7800 Baremetal Installation]] |
=== Retrieve spare license === | === Retrieve spare license === | ||
Revision as of 02:09, 29 November 2018
This procedure is used to replace a faulty controller with a new controller or add a new controller to existing single controller system.
Contents |
Prerequisite
Prior to replacing faulty controller or add new controller to the system, you must have the following:
- You must have ordered and obtained new TMG7800 server controller from Telcobridges
- In case of 3.0 system, you must have already a 3.0 TMG7800 Controller whether completing TMG7800 Baremetal Installation
Retrieve spare license
- Follow the instructions here: Retrieve a license
To learn more about how to obtain a license key, refer to How to use the license server
Backup your system configuration
Before Proceeding with the procedure, it is wise to backup your configuration. Please follow this link: Backup procedure
Note: The database backup should be done and stored at a safe place regularly
TMG7800 unit Replacement Procedure
Removing the Defective Unit
- Shutdown the TMG7800 unit
- Disconnect from the PSTN network
- Disconnect from the VoIP network
- Disconnect from the Management network
- Remove the TMG7800 from the equipment rack
Installing the Replacement Unit
Refer to TMG7800 Installation guide
- Rack-mount the Replacement Unit
- Connect to the Management Interface
- Connect to the VoIP Network
- Connect to the PSTN Network
Starting Up the TMG7800
- Power up the TMG7800
Pushing the configuration to the replacement unit
1- Upload the license of the new unit in the system. See Uploading a license.
2- Connect to web portal and access the Hardware Units page:
Hardware Units
3- Identify the unit to replace and select it.
4- Replace the Serial Number of the unit and Save. If the Name is the same as the Serial Number, we suggest to change this as well.
5- Activate the configuration.
