Toolpack Installation:Toolpack installer troubleshooting

Revision as of 10:28, 17 May 2010

This page list a series of problems/solutions that was encounter while running the Toolpack installer.

Linux

Installer error output:

./TBToolPack-2.4.24-Linux-centos5-x86_64-Install
couldn't load file "/tmp/tcl86t5pk": /tmp/tcl86t5pk: failed to map segment from shared object: Operation not permitted
while executing
"load /installkitvfs/lib/itcl/libitcl3.3.so Itcl"
("package ifneeded" script)
invoked from within
"package require Itcl"
(in namespace eval "::" script line 3707)
invoke

Solution:

This is a permission problem:

Give execute permission to /tmp directory

• Check that /tmp can be execute application with 'mount' command
  
• If the /tmp cannot execute then modify the /etc/fstable to allow execution. For more info see www.tuxfiles.org/linuxhelp/fstab.html

Disable SELinux:

• See SELinux for help

Windows

Installer error:

During the installation of msvc8, the installer fails because of ODBC dependencies error when running tbinstall_helper.exe

Solution:

Re-install the msvc 2005 Redistributables:

• Go to the "Add or Remove Programs" from you control panel.
• Uninstall the Microsoft Visual C++ 2005 Redistributable (only).
• Go to the wiki for your installation guide:
  • For v2.3 or v2.4, go to Toolpack_prerequisite_Windows_XP_2-3
  • For v2.5, go to Toolpack_prerequisite_Windows_XP_2-5
• Re-install the "MSVC8 Redistributable" with the supplied link