Support:Contacting TelcoBridges technical support
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Revision as of 11:12, 20 December 2013
Technical support is available via either of the following channels:
Americas & Europe Technical Support Centre (GMT-05:00, Montreal)
Telephone: +1-450-655-8993 x131 or x102
E-mail: support@telcobridges.com
TBsupport tracking system: https://support.telcobridges.com:2443
Supported languages: English, French, Mandarin, Cantonese
Asia Technical Support Centre (GMT +08:00, Hong Kong)
Telephone: +852-3749-9818
E-mail: support@telcobridges.com
Supported languages: English, French, Mandarin, Cantonese
24/7 Support International
Telephone: +1-866-438-4703
Supported languages: English
Note: For customers for who have purchased 24/7 TBSupport bank of hours, please contact TBSupport via this 24/7 hotline for emergency non-office hours support.
Instant Messenger/chat (Windows live messenger/Skype)
Send request to support@telcobridges.com for contacts
Please kindly note that Telcobridges will close during the holidays as following. Please call 24/7 Support International for emergency if you have purchased 24/7 TBSupport bank of hours
New Year's day | January 1, 2013 |
Day After New Year's day | January 2, 2013 |
Good Friday | March 29, 2013 |
Easter Monday | April 1, 2013 |
Patriotes | May 20, 2013 |
St-Jean | June 24, 2013 |
Canada Day | July 1, 2013 |
Labour day | September 2, 2013 |
Thanksgiving | October 14, 2013 |
Christmas | December 24, 2013 |
Christmas | December 25, 2013 |
Boxing Day | December 26, 2013 |
Christmas | December 27, 2013 |
New Year's day | January 1, 2014 |
Day After New Year's day | January 2, 2014 |
Good Friday | April 18, 2014 |
Easter Monday | April 21, 2014 |
Patriotes | May 19, 2014 |
St-Jean | June 24, 2014 |
Canada Day | July 1, 2014 |
Labour day | September 1, 2014 |
Thanksgiving | October 13, 2014 |
Christmas | December 25, 2014 |
Boxing Day | December 26, 2014 |
First day of January | January 1, 2013 |
Lunar New Year's Day | February 11, 2013 |
The second day of the Lunar New Year | February 12, 2013 |
The third day of the Lunar New Year | February 13, 2013 |
Good Friday | March 29, 2013 |
The day following Good Friday | March 30, 2013 |
Easter Monday | April 1, 2013 |
Ching Ming Festival | April 4, 2013 |
Labour Day | May 1, 2013 |
The Birthday of the Buddha | May 17, 2013 |
Tuen Ng Festival | June 12, 2013 |
The day following HKSAR Establishment Day | July 1, 2013 |
The day following Chinese Mid-Autumn Festival | September 20, 2013 |
National Day | October 1, 2013 |
The Day Following the Chung Yeung Festival | October 14, 2013 |
Christmas Day | December 25, 2013 |
The first weekday after Christmas Day | December 26, 2013 |
First day of January | January 1, 2014 |
Lunar New Year's Day | January 31, 2014 |
The second day of the Lunar New Year | February 1, 2014 |
The third day of the Lunar New Year | February 3, 2014 |
Ching Ming Festival | April 5, 2014 |
Good Friday | April 18, 2014 |
The day following Good Friday | April 19, 2014 |
Easter Monday | April 21, 2014 |
Labour Day | May 1, 2014 |
The Birthday of the Buddha | May 6, 2014 |
Tuen Ng Festival | June 2, 2014 |
The day following HKSAR Establishment Day | July 1, 2014 |
The day following Chinese Mid-Autumn Festival | September 9, 2014 |
National Day | October 1, 2014 |
Chung Yeung Festival | October 2, 2014 |
Christmas Day | December 25, 2014 |
The first weekday after Christmas Day | December 26, 2014 |