Replace TMG3200 Standalone With Spare

Revision as of 16:29, 24 February 2015

Warning: This procedure will require some system downtime.

• Prerequisites

The replacement of a standalone TMG3200 is comprised of three parts:

• Removing the defective unit

• Installing the replacement unit

• Startup

Removing the Defective Unit

Click licenses -> license download
Enter the Serial number of your device
Select the device
Click "Download" for version of your choice 1. Shutdown the TMG3200 2. Disconnect from the PSTN network 3. Disconnect from the VoIP network 4. Disconnect from the Tmedia Control network 5. Disconnect from the Management network 6. Remove the TMG3200 from the equipment rack

Installing the Replacement Unit

Click licenses -> Loan Extension
Enter the Serial number of your device
Select the device and click "Extend" for "Extend a loan temporary license for a period of 10 days"
Once completed, click "Download" for version of your choice

Starting Up the TMG3200

Click licenses -> Spare Activation
Enter the Serial number of your device
Select the device and click "Activate" for "Activate a spare part temporary licence of 30 days"
Once completed, click "Download" for version of your choice

Restoring a Backup Copy of a Database

Click licenses -> Temporary License
Enter the Serial number of your device
Select the device and click "Extend" for "Extend a loan temporary license for a period of 10 days"
Once completed, click "Download" for version of your choice