Support:Contacting TelcoBridges technical support
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− | '''Please kindly note that Telcobridges office is closed during | + | '''Please kindly note that Telcobridges office is closed during [[support:public_holidays|public holidays]].'''<br> |
'''Please call 24/7 Support International for emergency if you have purchased 24/7 TBSupport bank of hours''' | '''Please call 24/7 Support International for emergency if you have purchased 24/7 TBSupport bank of hours''' | ||
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Revision as of 01:30, 9 March 2015
Wordwide technical support is available via either of the following channels:
Americas & Europe Technical Support Centre (GMT-05:00, Montreal, Canada)
Office hours: Monday to Friday from 09:00 to 17:00 Eastern Time
Telephone: +1-450-655-8993 x131 or x102
E-mail: support@telcobridges.com
TBsupport tracking system: https://support.telcobridges.com
Supported languages: English, French, Mandarin, Cantonese
Asia Technical Support Centre (GMT +08:00, Hong Kong)
Office hours: Monday to Friday from 09:00 to 17:00 Hong Kong Time
Telephone: +852-3749-9818
E-mail: support@telcobridges.com
Supported languages: English, French, Mandarin, Cantonese
24/7 Support International (Public Holiday and non-office hours)
Telephone: +1-866-438-4703
Supported languages: English
Note: For customers for who have purchased 24/7 TBSupport bank of hours, please contact TBSupport via this 24/7 hotline for emergency
Instant Messenger/chat (Windows live messenger/Skype)
Send request to support@telcobridges.com for contacts
Please kindly note that Telcobridges office is closed during public holidays.
Please call 24/7 Support International for emergency if you have purchased 24/7 TBSupport bank of hours