Using a spare unit

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Prior to replacing hardware, you must have the following:  
 
Prior to replacing hardware, you must have the following:  
  
=== Phillips screwdriver ===
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*Phillips screwdriver
 
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*[[Gateway_Installation#TMG3200|TMG3200 Installation guide]]
 
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=== [[Gateway_Installation#TMG3200|TMG3200 Installation guide]] ===
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=== Retrieve spare license ===
 
=== Retrieve spare license ===
 
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*Follow the instructions here: [[Support:License_server#Retrieve_a_license|Retrieve a license]]
1- log in [https://licenses.telcobridges.com/ License server]
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2- Access with your account id and password provided by TB Support. Contact [[Support:Contacting_TelcoBridges_technical_support|TB Support]] if you do not have this information.
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3- Download license
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*If the unit is a spare, Click "Activate Spare"
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*If the unit is regular, Click "Download"
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*Select version of the license to match the version of the software to be installed and click Download
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To learn more about how to obtain a license key, refer to [[Support:License_server|How to use the license server]]
 
To learn more about how to obtain a license key, refer to [[Support:License_server|How to use the license server]]
  
 
=== Backup your system configuration===
 
=== Backup your system configuration===
To learn more about how to a database backup:
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Before Proceeding with the procedure, it is wise to backup your configuration. Please follow this link: [[Troubleshooting_Toolpack#System_configuration_backup|Backup procedure]]<br>
*[[Toolpack:Database_Backup_C|Backup procedure for v2.8 or 2.9]]
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*[[Toolpack:Database_Backup_B|Backup procedure for v2.7]]
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*[[Toolpack:Database_Backup_A|Backup procedure for v2.6]]
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Note: The database backup should be done and stored at a safe place regularly
 
Note: The database backup should be done and stored at a safe place regularly
  

Revision as of 11:07, 12 August 2016

Contents

Prerequisite

Prior to replacing hardware, you must have the following:

Retrieve spare license

To learn more about how to obtain a license key, refer to How to use the license server

Backup your system configuration

Before Proceeding with the procedure, it is wise to backup your configuration. Please follow this link: Backup procedure
Note: The database backup should be done and stored at a safe place regularly

Choose Your Maintenance Procedure

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