Support:Contacting TelcoBridges technical support
Wordwide technical support is available via either of the following channels:
Americas & Europe Technical Support Centre (GMT-05:00, Montreal, Canada)
Office hours: Monday to Friday from 09:00 to 17:00 Eastern Time
Telephone: +1-450-655-8993 x131 or x102
E-mail: support@telcobridges.com
TBsupport tracking system: https://support.telcobridges.com
Supported languages: English, French, Mandarin, Cantonese
Asia Technical Support Centre (GMT +08:00, Hong Kong)
Office hours: Monday to Friday from 09:00 to 17:00 Hong Kong Time
Telephone: +852-3749-9818
E-mail: support@telcobridges.com
Supported languages: English, French, Mandarin, Cantonese
24/7 Support International (Public Holiday and non-office hours)
Telephone: +1-866-438-4703
Supported languages: English
Note: For customers for who have purchased 24/7 TBSupport bank of hours, please contact TBSupport via this 24/7 hotline for emergency
Instant Messenger/chat (Windows live messenger/Skype)
Send request to support@telcobridges.com for contacts
Please kindly note that Telcobridges office is closed during the following public holidays.
Please call 24/7 Support International for emergency if you have purchased 24/7 TBSupport bank of hours
| New Year's day | January 1, 2015 |
| Day After New Year's day | January 2, 2015 |
| Good Friday | April 3, 2015 |
| Easter Monday | April 6, 2015 |
| Patriotes | May 18, 2015 |
| St-Jean | June 24, 2015 |
| Canada Day | July 1, 2015 |
| Labour day | September 7, 2015 |
| Thanksgiving | October 12, 2015 |
| Day before Christmas day | December 24, 2015 |
| Christmas | December 25, 2015 |
| Boxing Day | December 26, 2015 |
| Day before New Year's day | December 31, 2015 |
| New Year's day | January 1, 2016 |
| Day after New Year's day | January 2, 2016 |
| First day of January | January 1, 2015 |
| Day After New Year's day | January 2, 2015 |
| Lunar New Year's Day | February 19, 2015 |
| The second day of the Lunar New Year | February 20, 2015 |
| The third day of the Lunar New Year | February 21, 2015 |
| Good Friday | April 3, 2015 |
| The day following Good Friday | April 4, 2015 |
| The day following Ching Ming Festival | April 6, 2015 |
| The day following Easter Monday | April 7, 2015 |
| Labour Day | May 1, 2015 |
| The Birthday of the Buddha | May 25, 2015 |
| Tuen Ng Festival | June 20, 2015 |
| HKSAR Establishment Day | July 1, 2015 |
| The day following Chinese Mid-Autumn Festival | September 28, 2015 |
| National Day | October 1, 2015 |
| Chung Yeung Festival | October 21, 2015 |
| Day before Christmas day | December 24, 2015 |
| Christmas Day | December 25, 2015 |
| The first weekday after Christmas Day | December 26, 2015 |
| Day before New Year's day | December 31, 2015 |
| First day of January | January 1, 2016 |
| Day after First day of January | January 2, 2016 |
