Modifying IVR Record Profile Settings

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Applies to version v2.6


To configure IVR Record settings, do the following:



1- Click IVR Record in the Editing Profile window, to display the customizable options.

ModifyIvrTonesIvrRecord 0 A.png

2- Modify settings as required.

ModifyIvrTonesIvrRecord 1 A.png

  • Click Save

List of Parameters

Voice Activity Detection

  • Voice Activity Detection: Enabled
  • Voice Activity Detection: Noise Floor Level


Early Media Relay and Ring Tone Generation

  • Early Media Relay and Ring Tone Generation: Outgoing Calls Early Media Mode
  • Early Media Relay and Ring Tone Generation: Incoming Calls Early Media Mode
  • Early Media Relay and Ring Tone Generation: Ring Tone Definition


Busy Tone Generation

  • Busy Tone Generation: Generate Busy (Congestion) Tone


Busy Tone Options

  • Busy Tone Options: Busy Tone Maximum Duration (seconds)
  • Busy Tone Options: Busy Tone Definition
  • Busy Tone Options: Congestion (Fast Busy) Tone Definition


Tone Options

  • Tone Options: Default Duration
  • Tone Options: Default Interval (between tones)


TDM Line

  • TDM Line: Subject to Electric/Hybrid Echo
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