Configure Fax Passthrough

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Applies to version(s): v2.9.

To enable passthrough:

1. Select Profiles from the navigation menu.

ConfigureFaxPassthrough 0.png


2. Click Create New Profile

ConfigureFaxPassthrough 1.png

3. Enter a name for the Fax Profile.

  • Click Fax/Modem Relay to expand the view.

ConfigureFaxPassthrough 2.png

4. Configure the settings:

  • Set Detection Mode to Standard.
  • Set Relay Mode to Passthrough.
  • Check the Switch to FAX relay upon CNG tone option.
  • Set Detection type to "Silence Suppression off"
  • Verify the the Codec is the same as the remote end.
  • Click Create

ConfigureFaxPassthrough 3.png


5. Verify thet the Profile was successfully created message is displayed.

ConfigureFaxPassthrough 4.png


Path 



Parameters (text)





Parameters (json)










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