7800 Replace Unit With Spare
Contents |
Prerequisite
Prior to replacing hardware, you must have the following:
Phillips screwdriver
TMG7800 Installation guide
Retrieve spare license
1- log in License server
2- Access with your account id and password provided by TB Support. Contact TB Support if you do not have this information.
3- Download license
- If the unit is a spare, Click "Activate Spare"
- If the unit is regular, Click "Download"
- Select version of the license to match the version of the software to be installed and click Download
To learn more about how to obtain a license key, refer to How to use the license server
Backup your system configuration
To learn more about how to a database backup:
Note: The database backup should be done and stored at a safe place regularly
TMG7800 unit Replacement Procedure
Removing the Defective Unit
- Shutdown the TMG7800 unit
- Disconnect from the PSTN network
- Disconnect from the VoIP network
- Disconnect from the Management network
- Remove the TMG7800 from the equipment rack
Installing the Replacement Unit
Refer to TMG7800 Installation guide
- Rack-mount the Replacement Unit
- Connect to the Management Interface
- Connect to the VoIP Network
- Connect to the PSTN Network
Starting Up the TMG7800
- Power up the TMG7800
Pushing the configuration to the replacement unit
1- Connect to web portal and access the Hardware Units page:
Hardware Units
2- Identify the unit to replace and select it.
3- Replace the Serial Number of the unit and Save. If the Name is the same as the Serial Number, we suggest to change this as well.
4- Activate the configuration.
