Toolpack:Creating a First Call Route A

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You must set up call routing for your system. Call routing refers to the ability to route calls based on criteria such as origin, destination, time of day, service provider rates, and more.

Follow the procedure listed below to create primary and secondary routes:


1- Click Routes in the navigation panel

Toolpack v2.5 Navigation Panel Routes.png


2- Click Create New Static Route

Toolpack v2.5 Create Route.png


3- Create the new route:

  • Enter a name for the route
  • Select a NAP
  • Select a Remapped NAP
  • Click Create

Toolpack v2.5 Creating Route.png


4- Verify that the "Route was successfully created" message appears, and that the new route is listed in the Routes list

Toolpack v2.5 Route Created.png


List of Parameters

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