Tmedia Major Upgrade v2-6

This article shows how to upgrade a TMG software version from v2.5 to v2.6.

Warning: Major upgrades require service interruption.

Warning: Due to unicode incompatibility between old versions of MySQL connectors (included in Toolpack) with the up-to-date MySQL server from Centos 5.7, it is recommended to first update to a 2.5 release later than 2.5.110. It will ensure that the system can be rolled-back properly once CentOs 5.7 is installed. This is valid only for HA systems (i.e. involving two TMG7800-CTRL) running on CentOs and all TMG products.

WARNING: This procedure requires internet access

Upload the new license

Before stopping the service, upload the v2.6 license in the new server.

• Get the new license from the license server.
• Upload a new license

Stop Toolpack Service

 tbtoolpack stop

Update to Centos 5.7 (for TMG running CentOs only)

Centos upgrade to 5.7 (requires Internet access)

Run Toolpack Installer

Install the new v2.6 version.

Toolpack Installer (same procedure as v2.4)

Copy audio files from TB StreamServer

This step is only necessary if you use the TB StreamServer to play audio files. Customs audio files played are not copied automatically by the system.

• Connect to the TMG using SSH
• Copy the audio files from a v2.5 to v2.6

cp /lib/tb/toolpack/setup/12358/2.5/apps/tbstreamserver/*.wav /lib/tb/toolpack/setup/12358/2.6/apps/tbstreamserver
cp /lib/tb/toolpack/setup/12358/2.5/apps/tbstreamserver/prompts/*.wav /lib/tb/toolpack/setup/12358/2.6/apps/tbstreamserver/prompts

Start Toolpack Service

 tbtoolpack start