Troubleshooting

RTP / Codecs / Tones

• VoIP Ethernet Capture (Port Mirroring)

Signaling / Call Flow

• Call trace: Unique Call trace
  
• Low-level Signaling trace: tbsigtrace
  

Software

• Troubleshooting Toolpack

Hardware

• System snapshot: tb640debug
  

• Advanced Hardware Features : These features allow tuning the performance of the telecom hardware, like memory allocated to SIP, congestion thresholds, V34 fax, disabling direct HTTP or telnet access, and others

Advanced Configuration

• Advanced Configuration Parameters  This allows to tune the configuration to allow for more SS7 links or SIP interfaces