Add/Change Licenses

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Revision as of 04:56, 19 February 2014 by Candy Chan (Talk | contribs)
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Applies to version(s): v2.5, v2.6, v2.7.

TelcoBridges uses a license-based approach to activate various software or hardware functions in Toolpack or the underlying hardware. When installing Toolpack, implementing new software capabilities, or following the addition of a hardware module, you may be required to add or modify a license. The following instructions will enable you to do so.


Uploading licenses via the Web portal

  1. Got to the primary host edit status page
    Add Change Licenses 1.png

  2. Select the primary host
    Add Change Licenses 2.png

  3. Choose 'Upload license' in the host control action combo box
    Add Change Licenses 3.png

  4. Select the license file and click the 'Apply action' button
  5. Wait for the page to reload and then monitor the process by pressing the now button from time to time
  6. After license update, click here to see how to verify the license installation status


IMPORTANT: You will need to restart the Tmedia unit(s) to apply the changes after installing a new license, except if it is for extending the end date, or to make it permanent.

To do this, reboot the unit (will drop active calls)

Status -> Hardware Units -> Click on the unit Serial Number -> Reboot unit

It will take about 1.5 minutes to restart the unit.


For more information see the host control page

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