Replace TMG3200 Standalone With Spare

Warning: This procedure will require some system downtime.

Prerequisites

The replacement of a standalone TMG3200 is comprised of three parts:

• Removing the defective unit

• Installing the replacement unit

• Startup

Removing the Defective Unit

• Shutdown the TMG3200
• Disconnect from the PSTN network
• Disconnect from the VoIP network
• Disconnect from the Tmedia Control network
• Disconnect from the Management network
• Remove the TMG3200 from the equipment rack

Installing the Replacement Unit

Click licenses -> Loan Extension
Enter the Serial number of your device
Select the device and click "Extend" for "Extend a loan temporary license for a period of 10 days"
Once completed, click "Download" for version of your choice

Starting Up the TMG3200

Click licenses -> Spare Activation
Enter the Serial number of your device
Select the device and click "Activate" for "Activate a spare part temporary licence of 30 days"
Once completed, click "Download" for version of your choice

Restoring a Backup Copy of a Database

Click licenses -> Temporary License
Enter the Serial number of your device
Select the device and click "Extend" for "Extend a loan temporary license for a period of 10 days"
Once completed, click "Download" for version of your choice