End-of-Life (EOL) policy
Contents |
Milestones and definitions
- End of Life (EOL) announcement: Date when a formal announcement is made by TelcoBridges and published on its web site at www.telcobridges.com. The end of life announcement lists the product(s) that is (are) to be discontinued and outlines the milestones (or timeframes) for the availability of follow-on purchases, technical support, repairs, etc.
- End of Sale (EOS) announcement: Date when EOL products are no longer orderable or visible on TelcoBridges’ price lists.
- End of production: Date when TelcoBridges no longer builds EOL products. The TelcoBridges customer support department will maintain stocks to fulfill Return Material Authorization (RMA) requirements.
- End of hardware (HW) maintenance: Date when TelcoBridges no longer provides bug fixes to hardware.
- End of software (SW) maintenance: Date when TelcoBridges no longer provides bug fixes to software.
- End of service contracts: Date when service contracts are no longer available for products covered by an EOL notice. Service contracts may be renewed to a period equivalent to the end-of-service contract milestone.
Applicability
This policy applies to all TelcoBridges products from January 1, 2010 onwards.
Status
As of September 2010, TelcoBridges has not declared end-of-life status on any of *its* products and has no intention to do so for the foreseeable future.
While the company offers two core hardware platforms, based on CompactPCI and rackmount form factors, it remains committed to providing products based on both platforms to the marketplace.
Though TelcoBridges has stated publicly that it is focused on rackmount hardware as its platform of choice for new product development--since only that platform allows TelcoBridges to deliver on its goals of performance and system density--the fact that the vast majority of rackmount system components are shared with the company’s CompactPCI-based devices is a strong argument for the continued availability of CompactPCI offerings from TelcoBridges.
From a software application and development toolkit and perspective, both CompactPCI and rackmount platforms are equal citizens and will continue to benefit from advances made in the coming years. The company’s current software roadmap foresees the introduction of new features on both hardware platforms.
Notices
