High Availability:Software:Upgrade

This procedure will show how to upgrade a Toolpack system with host redundancy.

Major Upgrade

TelcoBridges suggests to use 1 of the following 2 procedures:

• Minimize Risk Method. Simpler procedure but longer downtime.
• Minimize Downtime Method. More steps in the procedure but shorter downtime.

Requirements

Whichever procedure you will use, it is critical that you get the following information before upgrading your system.

• Read the rest of this procedure before starting.
• Do a backup of Toolpack configuration database.
• Toolpack host can access the internet to download new prerequisites (It is also possible to download the prerequisites and copy them on the server to install them manually)
• New major version license for all the Tmedia in your system (New license can be generate on [Support:License_server| TelcoBridges license server]
• Active your currently active configuration to make sure that there isn't any changes that you are not aware of.
• Download the Toolpack installer from the web

Less Risk Method

• Stop the Toolpack running on the both host (system will be down at this point).
• Run the migration guides on the both host (Install new prerequisites only).
• Run the new installer on the both host.
• Verify that the primary host will start your new version (modify the 'application=' line to contain new version: '2.5' for version 2.5).

 vi /lib/tb/toolpack/setup/12358/service/config.txt                 (Linux)
 notepad C:\TelcoBridges\toolpack\setup\12358\service\config.txt    (Windows) 

• Start Toolpack on the primary host.
• Wait for the system to upgrade and that the system gets backup (downtime about 5 to 6 minutes per tmedia).
• Verify that both Toolpack service are started, you are able to connect to the Web Portal and the system is up.

Minimize Downtime Method

• Stop the Toolpack running on the primary host (this may cause a swithcover)
• Run the migration guides on the primary host (Install new prerequisites only)
• Run the new installer on the primary host.
• Verify that the primary host will start your new version (modify the 'application=' line to contain new version: '2.5' for version 2.5).

 vi /lib/tb/toolpack/setup/12358/service/config.txt                 (Linux)
 notepad C:\TelcoBridges\toolpack\setup\12358\service\config.txt    (Windows) 

• Stop the Toolpack running on the secondary host (system will be down at this point)
• Start Toolpack on the primary host
• Wait for the system to upgrade and that the system gets backup
• Run the migration guides on the secondary host (Install new prerequisites only)
• Run the new installer on the secondary host.
• Start Toolpack on the secondary host.
• Verify that both Toolpack service are started, you are able to connect to the Web Portal and the system is up.

Minor Upgrade

Requirements

• Read the rest of this procedure before starting.
• Do a backup of Toolpack configuration database.
• Active your currently active configuration to make sure that there isn't any changes that you are not aware of.
• Download the Toolpack installer from the web.

Minor Upgrade Method

• Run the new installer on the primary host only.
• Wait 2 minutes for the primary host to copy the package to the secondary host.
• Switch package using the Web Portal.
• The system will update itself (downtime about 5 to 6 minutes per tmedia).
• Verify that both Toolpack service are started, you are able to connect to the Web Portal and the system is up.