Replace TMG3200 Standalone With Spare

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Warning: This procedure will require some system downtime.
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'''Warning: This procedure will require some system downtime.'''
  
*Prerequisites
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Start with the following steps: [[3200_Replace_Unit_With_Spare|Prepare for replacement]]
The replacement of a standalone TMG3200 is comprised of three parts:
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• Removing the defective unit
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The replacement of a standalone TMG3200 is comprised of following steps:
  
• Installing the replacement unit
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== Removing the Defective Unit ==
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*Shutdown the TMG3200
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*Disconnect from the PSTN network
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*Disconnect from the VoIP network
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*Disconnect from the Management network
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*Remove the TMG3200 from the equipment rack
  
• Startup
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== Installing the Replacement Unit  ==
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'''Refer to [[Gateway_Installation#TMG3200|TMG3200 Installation guide]]'''
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*Rack-mount the Replacement Unit
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*Connect to the Management Interface
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*Connect to the VoIP Network
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*Connect to the PSTN Network
  
<br>
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== Starting Up the TMG3200  ==
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*Power up the TMG3200
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*[[TMG:Change_Management_IP_Address|Configure the Management IP address]]
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*Connect to the web portal: '''http://[IP address]:12358'''
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**[[Toolpack:Host_Standalone_A|Set host role v2.8 and up]]
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**[[Toolpack:Host_Standalone_B|Set host role v2.7]]
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*Install the license of the replacement unit
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**[[Toolpack:Uploading_a_License_B|Install License Procedure for v2.8 and up]]
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**[[Toolpack:Uploading_a_License_A|Install License Procedure for v2.7]]
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*Upgrade this unit to the same version as the defective unit: [[Gateway_Upgrade|Software upgrade]]
  
== Removing the Defective Unit<br>  ==
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== Restoring the configuration to the replacement unit ==
1. Shutdown the TMG3200<br>
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2. Disconnect from the PSTN network
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3. Disconnect from the VoIP network
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4. Disconnect from the Tmedia Control network
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5. Disconnect from the Management network
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6. Remove the TMG3200 from the equipment rack
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<br>
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== Installing the Replacement Unit<br>  ==
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If a database backup is available,import database using the Web Portal Backup menu:
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*[[Toolpack:Restoring_a_Database_Backup_C|Restoring Database Procedure for v2.8 and up]]
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*[[Toolpack:Restoring_a_Database_Backup_B|Restoring Database Procedure for v2.7]]
  
Click licenses -&gt; Loan Extension<br>Enter the Serial number of your device<br>Select the device and click "Extend" for "Extend a loan temporary license for a period of 10 days"<br>Once completed, click "Download" for version of your choice
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== Configuring the replacement unit ==
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If a database backup is not available, configure the system via the web portal:
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*[[Tmedia Tsig Tdev Tutorial Guide v3.0|Web_Portal Tutorial Guide v3.0]]
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*[[Tmedia Tsig Tdev Tutorial Guide v2.10|Web_Portal Tutorial Guide v2.10]]
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*[[Web_Portal_Tutorial_Guide_v2.9|Web_Portal Tutorial Guide v2.9]]
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*[[Web_Portal_Tutorial_Guide_v2.8|Web_Portal Tutorial Guide v2.8]]
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*[[Web_Portal_Tutorial_Guide_v2.7|Web_Portal Tutorial Guide v2.7]]
  
<br>
 
  
== Starting Up the TMG3200<br>  ==
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[[Category:Gateway_OAM&P|Replace TMG3200 Standalone With Spare]]
 
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[[Category:Revise on Major]]
Click licenses -&gt; Spare Activation<br>Enter the Serial number of your device<br>Select the device and click "Activate" for "Activate a spare part temporary licence of 30 days"<br>Once completed, click "Download" for version of your choice<br>
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<br>
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== Restoring a Backup Copy of a Database<br>  ==
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Click licenses -&gt; Temporary License<br>Enter the Serial number of your device<br>Select the device and click "Extend" for "Extend a loan temporary license for a period of 10 days"<br>Once completed, click "Download" for version of your choice
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<br>
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Latest revision as of 14:17, 11 December 2018

Warning: This procedure will require some system downtime.

Start with the following steps: Prepare for replacement

The replacement of a standalone TMG3200 is comprised of following steps:

Contents

Removing the Defective Unit

  • Shutdown the TMG3200
  • Disconnect from the PSTN network
  • Disconnect from the VoIP network
  • Disconnect from the Management network
  • Remove the TMG3200 from the equipment rack

Installing the Replacement Unit

Refer to TMG3200 Installation guide

  • Rack-mount the Replacement Unit
  • Connect to the Management Interface
  • Connect to the VoIP Network
  • Connect to the PSTN Network

Starting Up the TMG3200

Restoring the configuration to the replacement unit

If a database backup is available,import database using the Web Portal Backup menu:

Configuring the replacement unit

If a database backup is not available, configure the system via the web portal:

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