Replace TMG3200 Standalone With Spare

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Warning: This procedure will require some system downtime.
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'''Warning: This procedure will require some system downtime.'''
  
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Start with the following steps: [[3200_Replace_Unit_With_Spare|Prepare for replacement]]
  
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==Prerequisites==
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The replacement of a standalone TMG3200 is comprised of following steps:
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*Phillips screwdriver
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*[[Gateway_Installation#TMG3200|TMG3200 Installation guide]]
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== Overview ==
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The replacement of a standalone TMG3200 is comprised of three parts:
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*Removing the defective unit
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*Installing the replacement unit
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*Startup
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== Removing the Defective Unit ==
 
== Removing the Defective Unit ==
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*Disconnect from the Management network
 
*Disconnect from the Management network
 
*Remove the TMG3200 from the equipment rack
 
*Remove the TMG3200 from the equipment rack
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== Installing the Replacement Unit  ==
 
== Installing the Replacement Unit  ==
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'''Refer to [[Gateway_Installation#TMG3200|TMG3200 Installation guide]]'''
 
*Rack-mount the Replacement Unit  
 
*Rack-mount the Replacement Unit  
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The TMG3200 is mounted on a customer provided equipment rack using the mounting hardware packaged in the box.
 
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Refer to Section 2.2 “Rack Mounting Tmedia Equipment” of of  the [[Media:3200_Series_Installation_Guide_Issue5.0.pdf|TMG3200 Installation Guide]].
 
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*Connect to the Management Interface
 
*Connect to the Management Interface
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The Tmedia Management Interface enables administrators to perform management tasks on the TMG3200.
 
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Follow the procedure described in Section 2.3 “Connecting to the Tmedia Management Interface” of the [[Media:3200_Series_Installation_Guide_Issue5.0.pdf|TMG3200 Installation Guide]]
 
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*Connect to the VoIP Network
 
*Connect to the VoIP Network
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The TMG3200 features dual GigE ports for connection to different VoIP networks. This provides an
 
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access point to manage VoIP traffic. Should one of the IP networks fail, the TMG3200 will continue to
 
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manage VoIP traffic using the alternate network.
 
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Follow the procedure described in Section 2.4 “Connecting to a VoIP Network” of the [[Media:3200_Series_Installation_Guide_Issue5.0.pdf|TMG3200 Installation Guide]]
 
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*Connect to the PSTN Network
 
*Connect to the PSTN Network
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The TMG3200 features a variety of interfaces to the PSTN network: TMG3200-RJ,TMG3200-TE,TMG3200-DS3,TMG3200-STM1
 
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Follow the procedure described in Section 2.5 “Connecting to the PSTN” of the [[Media:3200_Series_Installation_Guide_Issue5.0.pdf|TMG3200 Installation Guide]]
 
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== Starting Up the TMG3200  ==
 
== Starting Up the TMG3200  ==
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*Power up the TMG3200
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*[[TMG:Change_Management_IP_Address|Configure the Management IP address]]
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*Connect to the web portal: '''http://[IP address]:12358'''
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**[[Toolpack:Host_Standalone_A|Set host role v2.8 and up]]
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**[[Toolpack:Host_Standalone_B|Set host role v2.7]]
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*Install the license of the replacement unit
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**[[Toolpack:Uploading_a_License_B|Install License Procedure for v2.8 and up]]
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**[[Toolpack:Uploading_a_License_A|Install License Procedure for v2.7]]
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*Upgrade this unit to the same version as the defective unit: [[Gateway_Upgrade|Software upgrade]]
  
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*Power up the TMG3200. Follow the instructions as described in Section 2.6 “Powering Up” of the [[Media:3200_Series_Installation_Guide_Issue5.0.pdf|TMG3200 Installation Guide]]<br>
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== Restoring the configuration to the replacement unit ==
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*Connect to the web portal
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**[[Toolpack:Host_Standalone_A|Set host role v2.8]]
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== Restoring a Backup Copy of a Database<br>  ==
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a. If a database backup is available<br>
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Import database using the Web Portal Backup menu<br>
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Apply the configuration on the system<br>
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b. If a database backup is not available<br>
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Configure the system using the web portal<br>
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Apply the configuration on the system<br>
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<br>
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If a database backup is available,import database using the Web Portal Backup menu:
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The backup of your system configuration settings will need to be restored after the replacement of the defective unit.
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*[[Toolpack:Restoring_a_Database_Backup_C|Restoring Database Procedure for v2.8 and up]]
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*[[Toolpack:Restoring_a_Database_Backup_B|Restoring Database Procedure for v2.7]]
  
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To learn about how to  do system backups, refer to:
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== Configuring the replacement unit ==
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https://docs.telcobridges.com/tbwiki/Toolpack:Database_Backup_B
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If a database backup is not available, configure the system via the web portal:
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*[[Tmedia Tsig Tdev Tutorial Guide v3.0|Web_Portal Tutorial Guide v3.0]]
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*[[Tmedia Tsig Tdev Tutorial Guide v2.10|Web_Portal Tutorial Guide v2.10]]
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*[[Web_Portal_Tutorial_Guide_v2.9|Web_Portal Tutorial Guide v2.9]]
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*[[Web_Portal_Tutorial_Guide_v2.8|Web_Portal Tutorial Guide v2.8]]
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*[[Web_Portal_Tutorial_Guide_v2.7|Web_Portal Tutorial Guide v2.7]]
  
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To learn about how to restore system backups, refer to:
 
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https://docs.telcobridges.com/tbwiki/Toolpack:Restoring_a_Database_Backup_B
 
  
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<br>
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[[Category:Gateway_OAM&P|Replace TMG3200 Standalone With Spare]]
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[[Category:Revise on Major]]

Latest revision as of 14:17, 11 December 2018

Warning: This procedure will require some system downtime.

Start with the following steps: Prepare for replacement

The replacement of a standalone TMG3200 is comprised of following steps:

Contents

Removing the Defective Unit

  • Shutdown the TMG3200
  • Disconnect from the PSTN network
  • Disconnect from the VoIP network
  • Disconnect from the Management network
  • Remove the TMG3200 from the equipment rack

Installing the Replacement Unit

Refer to TMG3200 Installation guide

  • Rack-mount the Replacement Unit
  • Connect to the Management Interface
  • Connect to the VoIP Network
  • Connect to the PSTN Network

Starting Up the TMG3200

Restoring the configuration to the replacement unit

If a database backup is available,import database using the Web Portal Backup menu:

Configuring the replacement unit

If a database backup is not available, configure the system via the web portal:

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