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| − | Starting from release 2.5.55 these cause codes can be modified with the Web portal in
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| − | <pre>Profiles -> Edit -> Reason Cause Mapping </pre>
| |
| − | [[Image:Reason cause list 1.png]]
| |
| | | | |
| − | <br>
| + | ==General Configuration== |
| | | | |
| − | The source of this list is tbcmc_call.h<br>
| |
| | | | |
| − | TBCMC_CALL_REASON_CODE_UNSPECIFIED = 0, /*!< Unspecified */
| + | When configuring [[Termination_cause_codes|termination cause codes]], use the following table as a guide. The ''Drop'' column represents codes to use when redirection contents should be dropped and the call should be terminated with the specified code. The ''Forward'' column represents codes to use when redirection contents should be forwarded to the incoming leg with the specified code. If the redirection requests must be processed, the codes are not used. |
| − | TBCMC_CALL_REASON_CODE_UNALLOCATED_NUMBER = 1,
| + | {| class="wikitable" |
| − | TBCMC_CALL_REASON_CODE_NO_ROUTE_TO_NETWORK = 2,
| + | |- |
| − | TBCMC_CALL_REASON_CODE_NO_ROUTE_TO_DESTINATION = 3,
| + | ! rowspan="2" | Code !! colspan="2" | Drop !! colspan="2" | Forward |
| − | TBCMC_CALL_REASON_CODE_SEND_SPECIAL_TONE = 4,
| + | |- |
| − | TBCMC_CALL_REASON_CODE_MISDIALLED_TRUNK_PREFIX = 5,
| + | ! SS7 !! SIP !! SS7 !! SIP |
| − | TBCMC_CALL_REASON_CODE_CHANNEL_UNACCEPTABLE = 6,
| + | |- |
| − | TBCMC_CALL_REASON_CODE_CALL_AWARDED_IN_ESTABLISHED_CHANNEL = 7,
| + | | 14 || 21 || 603 || 14 || 300 |
| − | TBCMC_CALL_REASON_CODE_PREEMPTION = 8,
| + | |- |
| − | TBCMC_CALL_REASON_CODE_REATTEMPT = 9,
| + | | 22 || 21 || 410 || 22 || 301 |
| − | TBCMC_CALL_REASON_CODE_NORMAL_CALL_CLEARING = 16,
| + | |- |
| − | TBCMC_CALL_REASON_CODE_USER_BUSY = 17,
| + | | 23 || 21 || 410 || 23 || 302 |
| − | TBCMC_CALL_REASON_CODE_NO_USER_RESPONDING = 18,
| + | |- |
| − | TBCMC_CALL_REASON_CODE_NO_ANSWER_FROM_USER = 19,
| + | | 300 || 21 || 603 || 23 || 300 |
| − | TBCMC_CALL_REASON_CODE_SUBSCRIBER_ABSENT = 20,
| + | |- |
| − | TBCMC_CALL_REASON_CODE_CALL_REJECTED = 21,
| + | | 301 || 21 || 410 || 22 || 301 |
| − | TBCMC_CALL_REASON_CODE_NUMBER_CHANGED = 22,
| + | |- |
| − | TBCMC_CALL_REASON_CODE_REDIRECTION = 23,
| + | | 302 || 21 || 410 || 23 || 302 |
| − | TBCMC_CALL_REASON_CODE_EXCHANGE_ROUTING_ERROR = 25,
| + | |- |
| − | TBCMC_CALL_REASON_CODE_NON_SELECTED_USER_CLEARING = 26,
| + | | 305 || 21 || 603 || 23 || 305 |
| − | TBCMC_CALL_REASON_CODE_DESTINATION_OUT_OF_ORDER = 27,
| + | |- |
| − | TBCMC_CALL_REASON_CODE_ADDRESS_INCOMPLETE = 28,
| + | | 380 || 21 || 603 || 23 || 380 |
| − | TBCMC_CALL_REASON_CODE_FACILITY_REJECTED = 29,
| + | |} |
| − | TBCMC_CALL_REASON_CODE_RESPONSE_TO_STATUS_ENQUIRY = 30,
| + | For each redirection cause code, choose '''Process''' to let the routing scripts process the redirection. Choose '''Stop''' to drop calls when receiving a redirection and use the above table to specify if the redirection contents should be dropped. |
| − | TBCMC_CALL_REASON_CODE_NORMAL_UNSPECIFIED = 31,
| + | |
| − | TBCMC_CALL_REASON_CODE_NO_CIRCUIT_AVAILABLE = 34,
| + | |
| − | TBCMC_CALL_REASON_CODE_NETWORK_OUT_OF_ORDER = 38,
| + | '''To Modify a reason cause code:''' |
| − | TBCMC_CALL_REASON_CODE_FRAME_MODE_OUT_OF_SERVICE = 39,
| + | |
| − | TBCMC_CALL_REASON_CODE_FRAME_MODE_CONN_OPERATIONAL = 40,
| + | |
| − | TBCMC_CALL_REASON_CODE_TEMPORARY_FAILURE = 41,
| + | 1- Click '''Profiles''' in the navigation panel. |
| − | TBCMC_CALL_REASON_CODE_SWITCHING_EQUIP_CONGESTION = 42,
| + | |
| − | TBCMC_CALL_REASON_CODE_ACCESS_INFO_DISCARDED = 43,
| + | [[Image:Configure_ReasonCause_0.png]] |
| − | TBCMC_CALL_REASON_CODE_REQUESTED_CIRCUIT_NOT_AVAILABLE = 44,
| + | |
| − | TBCMC_CALL_REASON_CODE_PRECEDENCE_CALL_BLOCKED = 46,
| + | |
| − | TBCMC_CALL_REASON_CODE_RESOURCE_UNAVAILABLE = 47,
| + | 2- Select a profile: |
| − | TBCMC_CALL_REASON_CODE_QOS_NOT_AVAILABLE = 49,
| + | |
| − | TBCMC_CALL_REASON_CODE_REQUESTED_FACILITY_NOT_SUBSCRIBED = 50,
| + | [[Image:Configure_ReasonCause_1.png]] |
| − | TBCMC_CALL_REASON_CODE_OUTGOING_CALLS_BARRED_WITHIN_CUG = 53,
| + | |
| − | TBCMC_CALL_REASON_CODE_INCOMING_CALLS_BARRED_WITHIN_CUG = 55,
| + | |
| − | TBCMC_CALL_REASON_CODE_BEARER_CAP_NOT_AUTHORIZED = 57,
| + | 3- Click '''Edit Reason Cause Mapping''': |
| − | TBCMC_CALL_REASON_CODE_BEARER_CAP_NOT_AVAILABLE = 58,
| + | |
| − | TBCMC_CALL_REASON_CODE_INCONSISTENCY_ACCESS_INFO = 62,
| + | [[Image:Configure_ReasonCause_2.png]] |
| − | TBCMC_CALL_REASON_CODE_SERVICE_NOT_AVAILABLE = 63,
| + | |
| − | TBCMC_CALL_REASON_CODE_BEARER_CAP_NOT_IMPLEMENTED = 65,
| + | |
| − | TBCMC_CALL_REASON_CODE_CHANNEL_TYPE_NOT_IMPLEMENTED = 66,
| + | 4- Select the reason cause that you wish to create: |
| − | TBCMC_CALL_REASON_CODE_REQUESTED_FACILITY_NOT_IMPLEMENTED = 69,
| + | |
| − | TBCMC_CALL_REASON_CODE_ONLY_RESTRICTED_DIGITAL_INFO = 70,
| + | [[Image:Configure_ReasonCause_3.png]] |
| − | TBCMC_CALL_REASON_CODE_SERVICE_NOT_IMPLEMENTED = 79,
| + | |
| − | TBCMC_CALL_REASON_CODE_INVALID_CALL_REFERENCE = 81,
| + | |
| − | TBCMC_CALL_REASON_CODE_CHANNEL_DOES_NOT_EXIST = 82,
| + | 5- Configure the reason cause values |
| − | TBCMC_CALL_REASON_CODE_CALL_IDENTITY_DOES_NOT_EXIST = 83,
| + | *Click '''Create''' |
| − | TBCMC_CALL_REASON_CODE_CALL_IDENTITY_IN_USE = 84,
| + | |
| − | TBCMC_CALL_REASON_CODE_NO_CALL_SUSPENDED = 85,
| + | [[Image:Configure_ReasonCause_4.png]] |
| − | TBCMC_CALL_REASON_CODE_CALL_HAS_BEEN_CLEARED = 86,
| + | |
| − | TBCMC_CALL_REASON_CODE_USER_NOT_MEMBER_OF_CUG = 87,
| + | |
| − | TBCMC_CALL_REASON_CODE_INCOMPATIBLE_DESTINATION = 88,
| + | |
| − | TBCMC_CALL_REASON_CODE_NON_EXISTANT_CUG = 90,
| + | |
| − | TBCMC_CALL_REASON_CODE_INVALID_TRANSIT_NETWORK = 91,
| + | |
| − | TBCMC_CALL_REASON_CODE_INVALID_MESSAGE_UNSPECIFIED = 95,
| + | |
| − | TBCMC_CALL_REASON_CODE_MANDATORY_IE_MISSING = 96,
| + | |
| − | TBCMC_CALL_REASON_CODE_MESSAGE_TYPE_NON_EXISTENT = 97,
| + | |
| − | TBCMC_CALL_REASON_CODE_MESSAGE_NOT_COMPATIBLE_WITH_CALL_STATE = 98,
| + | |
| − | TBCMC_CALL_REASON_CODE_IE_NON_EXISTENT = 99,
| + | |
| − | TBCMC_CALL_REASON_CODE_INVALID_IE_CONTENT = 100,
| + | |
| − | TBCMC_CALL_REASON_CODE_MSG_NOT_COMPATIBLE_WITH_CALL_STATE = 101,
| + | |
| − | TBCMC_CALL_REASON_CODE_RECOVERY_ON_TIMER_EXPIRY = 102,
| + | |
| − | TBCMC_CALL_REASON_CODE_PARAMETER_NON_EXISTENT_PASSED_ON = 103,
| + | |
| − | TBCMC_CALL_REASON_CODE_MESSAGE_WITH_NON_RECOGNIZED_PARAMETERS_DISCARDED = 110,
| + | |
| − | TBCMC_CALL_REASON_CODE_PROTOCOL_ERROR = 111,
| + | |
| − | TBCMC_CALL_REASON_CODE_INTERWORKING_UNSPECIFIED = 127,
| + | |
| − | TBCMC_CALL_REASON_CODE_TOOLPACK_NORMAL = 200,
| + | |
| − | TBCMC_CALL_REASON_CODE_TOOLPACK_RESOURCE_ERROR = 201,
| + | |
| − | TBCMC_CALL_REASON_CODE_TOOLPACK_TIMEOUT = 202,
| + | |
| − | TBCMC_CALL_REASON_CODE_TOOLPACK_NO_ROUTE = 203, /* Failed to find route to bridge with */
| + | |
| − | TBCMC_CALL_REASON_CODE_TOOLPACK_CALL_COLLISION = 204, /* Failed because a call collision occured */
| + | |
| − | TBCMC_CALL_REASON_CODE_TOOLPACK_SYNC_DROP = 205, /* Re-sync, but call was incomplete and had to be dropped */
| + | |
| − | TBCMC_CALL_REASON_CODE_TOOLPACK_SIGNALING_ERROR = 206, /* Error reported by signaling protocol */
| + | |
| − | TBCMC_CALL_REASON_CODE_TOOLPACK_LOCALLY_REJECTED = 207, /* Rejected by Toolpack Engine application */
| + | |
| − | TBCMC_CALL_REASON_CODE_TOOLPACK_INTERFACE_NOT_AVAILABLE = 208, /* Failed because the signaling interface is unavailable */
| + | |
| − | TBCMC_CALL_REASON_CODE_TOOLPACK_RESET_IN_PROGRESS = 209,
| + | |
| − | TBCMC_CALL_REASON_CODE_TOOLPACK_ADAPTER_REJECT = 210,
| + | |
| − | TBCMC_CALL_REASON_CODE_TOOLPACK_MISSING_INVALID_IE = 211,
| + | |
| − | TBCMC_CALL_REASON_CODE_TOOLPACK_INCOMING_ONLY = 212,
| + | |
| − | TBCMC_CALL_REASON_CODE_TOOLPACK_SYSTEM_CONFIGURATION_CHANGED = 213,
| + | |
| − | TBCMC_CALL_REASON_CODE_TOOLPACK_RESOURCE_NO_MORE_AVAILABLE = 214, /* Resource is down (adapter no more ready) */
| + | |
| − | TBCMC_CALL_REASON_CODE_TOOLPACK_INCOMPATIBLE_MEDIA = 215, /* Failed because of media incompatibility */
| + | |
| − | TBCMC_CALL_REASON_CODE_TOOLPACK_RES_ALLOC_FAILED = 216, /* Failed to allocate data path resources for the call */
| + | |
| − | TBCMC_CALL_REASON_CODE_TOOLPACK_DATA_PATH_NOT_AVAILABLE = 217, /* Data path failure (could be because of unreacheable TDM path or some HW failure) */
| + | |
| − | TBCMC_CALL_REASON_CODE_400_BAD_REQUEST = 400,
| + | |
| − | TBCMC_CALL_REASON_CODE_401_UNAUTHORIZED = 401,
| + | |
| − | TBCMC_CALL_REASON_CODE_402_PAYMENT_REQD = 402,
| + | |
| − | TBCMC_CALL_REASON_CODE_403_FORBIDDEN = 403,
| + | |
| − | TBCMC_CALL_REASON_CODE_404_NOT_FOUND = 404,
| + | |
| − | TBCMC_CALL_REASON_CODE_405_METHOD_NOT_ALLOWED = 405,
| + | |
| − | TBCMC_CALL_REASON_CODE_406_NOT_ACCEPTABLE = 406,
| + | |
| − | TBCMC_CALL_REASON_CODE_407_PROXY_AUTH_REQD = 407,
| + | |
| − | TBCMC_CALL_REASON_CODE_408_REQ_TIMEOUT = 408,
| + | |
| − | TBCMC_CALL_REASON_CODE_409_CONFLICT = 409,
| + | |
| − | TBCMC_CALL_REASON_CODE_410_GONE = 410,
| + | |
| − | TBCMC_CALL_REASON_CODE_413_REQ_ENTITY_TOO_LARGE = 413,
| + | |
| − | TBCMC_CALL_REASON_CODE_414_REQ_URI_TOO_LONG = 414,
| + | |
| − | TBCMC_CALL_REASON_CODE_415_UNSPRTD_MEDIA = 415,
| + | |
| − | TBCMC_CALL_REASON_CODE_416_UNSPRTD_URI_SCHEME = 416,
| + | |
| − | TBCMC_CALL_REASON_CODE_420_BAD_EXTENSION = 420,
| + | |
| − | TBCMC_CALL_REASON_CODE_421_EXTENSION_REQUIRED = 421,
| + | |
| − | TBCMC_CALL_REASON_CODE_422_SESSTIMER_TOO_SMALL = 422,
| + | |
| − | TBCMC_CALL_REASON_CODE_423_INTERVAL_TOO_BRIEF = 423,
| + | |
| − | TBCMC_CALL_REASON_CODE_429_REFERRER_IDENTITY_ERROR = 429,
| + | |
| − | TBCMC_CALL_REASON_CODE_480_TEMP_UNAVAIL = 480,
| + | |
| − | TBCMC_CALL_REASON_CODE_481_CLEG_TRAN_NOT_EXIST = 481,
| + | |
| − | TBCMC_CALL_REASON_CODE_482_LOOP_DETECTED = 482,
| + | |
| − | TBCMC_CALL_REASON_CODE_483_TOO_MANY_HOPS = 483,
| + | |
| − | TBCMC_CALL_REASON_CODE_484_ADDR_INCOMPLETE = 484,
| + | |
| − | TBCMC_CALL_REASON_CODE_485_AMBIGUOUS = 485,
| + | |
| − | TBCMC_CALL_REASON_CODE_486_BUSY_HERE = 486,
| + | |
| − | TBCMC_CALL_REASON_CODE_487_REQ_TERMINATED = 487,
| + | |
| − | TBCMC_CALL_REASON_CODE_488_NOT_ACCEPTBLE_HERE = 488,
| + | |
| − | TBCMC_CALL_REASON_CODE_489_BAD_EVENT = 489,
| + | |
| − | TBCMC_CALL_REASON_CODE_491_RETRY_AFTER = 491,
| + | |
| − | TBCMC_CALL_REASON_CODE_500_SRV_INT_ERROR = 500,
| + | |
| − | TBCMC_CALL_REASON_CODE_501_NOT_IMPLEMENTED = 501,
| + | |
| − | TBCMC_CALL_REASON_CODE_502_BAD_GATEWAY = 502,
| + | |
| − | TBCMC_CALL_REASON_CODE_503_SERVICE_UNAVAIL = 503,
| + | |
| − | TBCMC_CALL_REASON_CODE_504_SERVER_TIMEOUT = 504,
| + | |
| − | TBCMC_CALL_REASON_CODE_505_VERSION_UNSUPPORTED = 505,
| + | |
| − | TBCMC_CALL_REASON_CODE_513_MESSAGE_TOO_LARGE = 513,
| + | |
| − | TBCMC_CALL_REASON_CODE_600_BUSY_EVERYWHERE = 600,
| + | |
| − | TBCMC_CALL_REASON_CODE_603_DECLINE = 603,
| + | |
| − | TBCMC_CALL_REASON_CODE_604_NOT_EXIST_ANYWHERE = 604,
| + | |
| − | TBCMC_CALL_REASON_CODE_606_NOT_ACCEPTABLE = 606
| + | |
| | | | |
| | <br> | | <br> |
| | | | |
| − | == Case for the 603 DECLINE and 200 TOOLPACK NORMAL == | + | == Complete list of Reason Cause mapping between the protocols: == |
| | + | |
| | + | [[Media:Reason_Cause.xlsx|Reason Cause list in csv]] |
| | + | <br /> |
| | | | |
| − | The TOOLPACK_NORMAL reason code is mapped to the 603_DECLINE reason code. The reason is the following:
| + | === Case for the 603 DECLINE and 200 TOOLPACK NORMAL === |
| | | | |
| − | A SIP BYE does not include a cause code, so on normal call terminations, So TMedia will send a BYE on SIP, and internally, a 200 TOOLPACK_NORMAL (in the logs and the CDRs). But when the call terminates unexpectedly, for example after a ACM, but before a ANM, Tmedia will still send a BYE on SIP, but internally, it will log a 603 Decline (REASON_CODE_603_DECLINE).
| + | The TOOLPACK_NORMAL reason code is mapped to the 603_DECLINE reason code. The reason for this is the following: |
| | | | |
| − | [[Category:Needs_revising]]
| + | A SIP BYE does not include a cause code, so on a normal call terminations, TMedia will send a BYE on SIP, and internally, a 200 TOOLPACK_NORMAL (in the logs and the CDRs). When the call terminates unexpectedly, for example after a ACM, but before a ANM, Tmedia will still send a BYE on SIP, but internally, it will log a 603 Decline (REASON_CODE_603_DECLINE). |
The TOOLPACK_NORMAL reason code is mapped to the 603_DECLINE reason code. The reason for this is the following:
A SIP BYE does not include a cause code, so on a normal call terminations, TMedia will send a BYE on SIP, and internally, a 200 TOOLPACK_NORMAL (in the logs and the CDRs). When the call terminates unexpectedly, for example after a ACM, but before a ANM, Tmedia will still send a BYE on SIP, but internally, it will log a 603 Decline (REASON_CODE_603_DECLINE).
