Termination cause codes

General Configuration

When configuring termination cause codes, use the following table as a guide. The Drop column represents codes to use when redirection contents should be dropped and the call should be terminated with the specified code. The Forward column represents codes to use when redirection contents should be forwarded to the incoming leg with the specified code. If the redirection requests must be processed, the codes are not used.

Code	Drop		Forward
	SS7	SIP	SS7	SIP
14	21	603	14	300
22	21	410	22	301
23	21	410	23	302
300	21	603	23	300
301	21	410	22	301
302	21	410	23	302
305	21	603	23	305
380	21	603	23	380

For each redirection cause code, choose Process to let the routing scripts process the redirection. Choose Stop to drop calls when receiving a redirection and use the above table to specify if the redirection contents should be dropped.

To Modify a reason cause code:

1- Click Profiles in the navigation panel.

2- Select a profile:

3- Click Edit Reason Cause Mapping:

4- Select the reason cause that you wish to create:

5- Configure the reason cause values

• Click Create

Complete list of Reason Cause mapping between the protocols:

Reason Cause list in csv

Case for the 603 DECLINE and 200 TOOLPACK NORMAL

The TOOLPACK_NORMAL reason code is mapped to the 603_DECLINE reason code. The reason for this is the following:

A SIP BYE does not include a cause code, so on a normal call terminations, TMedia will send a BYE on SIP, and internally, a 200 TOOLPACK_NORMAL (in the logs and the CDRs). When the call terminates unexpectedly, for example after a ACM, but before a ANM, Tmedia will still send a BYE on SIP, but internally, it will log a 603 Decline (REASON_CODE_603_DECLINE).