Target Recording

Revision as of 08:34, 29 April 2013

Tmedia units, running Toolpack software and the Gateway application, allow call recording. Calls are being recorded to ".wav" files on the Tmedia unit's drive.

Use cases

Target recording can be very useful in a lot of different situation:

• Voice/line quality control
• FAX quality analysis
• Lawful interception
• Debugging
• Test calls

Software requirements

• Toolpack software version 2.6 or higher
• tbstreamserver application configured to be running (it's not running by default)
• Gateway application (standard with Toolpack unless explicitly replaced by custom call handling application)

Hardware requirements

• Tmedia unit with DSP resources

Recording options

• Recorded files options:
  • Record each leg of a call into it's own file
  • Record an audio mix of both legs of a call to a single file (only available with Toolpack 2.7 and up only)
• Calls to recording filtering:
  • By calling number
  • By called number
  • By NAP
  • By routing script

Configuration

From Web Portal

Call recording can be enabled and configured from the Web Portal, through the Gateway configuration page (see Gateway tab on the left menu in the Web portal).

Filtering options are combined in a "AND" manner. A call will be recorded only if it matches ALL of the specified filtering options (calling number, called number, incoming NAP, outgoing NAP).

An option left blank is ignored.

These filtering options are global to the Tmedia system. For finer-grain control over call recording, routing scripts can be used.

Using routing scripts

Optionally, recording can be controller by enabling a routing script filter.

For more information, please refer to the routing script mini tutorial guide.

Accessing recorded file

Recorded files can be accessed from the Tmedia unit's file system (accessible through ssh, scp).

They are also accessible from the Web Portal, through a download the "call trace" section when viewing a call trace.