Target Recording
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| − | [[Tmedia]] units, running [[Toolpack]] software and the [[TB_Media_Gateway|Gateway]] application, | + | [[Tmedia]] units, running [[Toolpack]] software and the [[TB_Media_Gateway|Gateway]] application, permit the recording of calls. |
| − | Calls are | + | |
| + | Calls are recorded as ".wav" files on the Tmedia unit's drive. | ||
== Use cases == | == Use cases == | ||
| − | Target recording | + | Target recording is useful in a avariety of applications: |
| + | |||
* Voice/line quality control | * Voice/line quality control | ||
* FAX quality analysis | * FAX quality analysis | ||
| Line 41: | Line 43: | ||
Toolpack routing scripts are provided with an example filter script for recording calls, which can be easily inserted into any routing script. | Toolpack routing scripts are provided with an example filter script for recording calls, which can be easily inserted into any routing script. | ||
| − | For more information, | + | For more information, refer to the [[Routing_script_tutorial:Mini_Development_Guide#Recording_call_legs|routing script mini tutorial guide]]. |
=== Accessing Call Recordings === | === Accessing Call Recordings === | ||
To learn how the access call recordings using the Web Portal, refer to the [[Web_Portal_Tutorial_Guide_v2.7#Target Recording|Target Recording]] section of the Web Portal Tutorial guide. | To learn how the access call recordings using the Web Portal, refer to the [[Web_Portal_Tutorial_Guide_v2.7#Target Recording|Target Recording]] section of the Web Portal Tutorial guide. | ||
Revision as of 10:34, 3 June 2013
Tmedia units, running Toolpack software and the Gateway application, permit the recording of calls.
Calls are recorded as ".wav" files on the Tmedia unit's drive.
Contents |
Use cases
Target recording is useful in a avariety of applications:
- Voice/line quality control
- FAX quality analysis
- Lawful interception
- Debugging
- Test calls
Software requirements
- Toolpack software version 2.6 or higher
- tbstreamserver application configured to be running (it's not running by default)
- Gateway application (standard with Toolpack unless explicitly replaced by custom call handling application)
Hardware requirements
- Tmedia unit with DSP resources
Recording options
- Recorded files options:
- Record each leg of a call into it's own file
- Record an audio mix of both legs of a call to a single file (only available with Toolpack 2.7 and up only)
- Calls to recording filtering:
- By calling number
- By called number
- By NAP
- By routing script
Configuration
Enabling the Recording of Calls
To learn how the enable the recording of calls using the Web Portal, refer to the Target Recording section of the Web Portal Tutorial guide.
Using routing scripts
Toolpack routing scripts are provided with an example filter script for recording calls, which can be easily inserted into any routing script.
For more information, refer to the routing script mini tutorial guide.
Accessing Call Recordings
To learn how the access call recordings using the Web Portal, refer to the Target Recording section of the Web Portal Tutorial guide.
