Target Recording
(→Configuration) |
(Added links to 2.8 and 2.9) |
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== Configuration == | == Configuration == | ||
| − | === Configuration === | + | === Configuration (and Accessing the recorded calls) === |
| − | *[[ | + | *[[Toolpack:Troubleshooting_B#Target_Recording|Target Recording for 2.9]] |
| − | + | *[[Toolpack:Troubleshooting_A#Target_Recording|Target Recording for 2.8]] | |
| − | + | *[[Web_Portal_Tutorial_Guide_v2.7#Target Recording|Target Recording for 2.7]] | |
| − | *[[Web_Portal_Tutorial_Guide_v2.7#Target Recording| | + | |
=== Routing Scripts mode === | === Routing Scripts mode === | ||
*[[Routing_script_tutorial:Mini_Development_Guide#Recording_call_legs|routing script mini tutorial guide]] | *[[Routing_script_tutorial:Mini_Development_Guide#Recording_call_legs|routing script mini tutorial guide]] | ||
Revision as of 08:16, 11 August 2016
Tmedia units, running Toolpack software and the Gateway application, permit the recording of calls.
Calls are recorded as ".wav" files on the Tmedia unit's drive.
WARNING: For this reason, target recording is recommend for troubleshooting only and should be disabled when it is not needed. In addition, recording a large amount of calls simultaneously will have an impact on the system's performance.
Contents |
Use cases
Target recording is useful in a variety of applications:
- Voice/line quality control
- FAX quality analysis
- Lawful interception
- Debugging
- Test calls
Software requirements
- Toolpack software version 2.6 or higher
- tbstreamserver application configured to be running (it's not running by default)
- Gateway application (standard with Toolpack unless explicitly replaced by custom call handling application)
Hardware requirements
- Tmedia unit with DSP resources
Recording modes
Recording calls can be achieved using 1 of 2 methods:
Web Portal
This mode should be used for troubleshooting only.
It is easy to use but not flexible.
This mode is limited to record based on the following parameters:
- Recorded files options:
- Record each leg of a call into it's own file
- Record an audio mix of both legs of a call to a single file (only available with Toolpack 2.7 and up only)
- Available filtering parameters:
- By calling number
- By called number
- By incoming NAP
- By outgoing NAP
Routing script
This mode can insert recording into any existing routing script.
It is extremely flexible but requires users to modify their routing scripts.
- Recorded files options:
- Record each leg of a call into it's own file
- Record an audio mix of both legs of a call to a single file (only available with Toolpack 2.7 and up only)
- Available filtering parameters:
- Any call parameters
- Any route parameters
- Any routing scripts parameters
