Troubleshooting Toolpack
From TBwiki
(Difference between revisions)
(Add how to submit a problem link) |
(add tbdebug link) |
||
| Line 38: | Line 38: | ||
: The Tmedia do not accept or generate calls | : The Tmedia do not accept or generate calls | ||
*How to get the protocol messages by [[Toolpack_Debug_Application:Tbsigtrace|using tbsigtrace]] | *How to get the protocol messages by [[Toolpack_Debug_Application:Tbsigtrace|using tbsigtrace]] | ||
| + | |||
| + | |||
| + | == How to gather all logs == | ||
| + | Problem: | ||
| + | : Which application logs should I gathered? | ||
| + | *How to gathered logs with [[Toolpack_Debug_Application:Tbdebug|tbdebug]] | ||
| + | |||
== How to submit a problem == | == How to submit a problem == | ||
Revision as of 09:34, 19 August 2009
This page contains pointers to help troubleshooting the Toolpack system.
Contents |
Installation
Problem:
- The Toolpack system does not start
Web portal
Problem:
- The web portal do not start or is not accessible.
- How to troubleshoot the web portal.
- How to get status of the system.
- How to change the configuration of the system.
Problem:
- Do not have permission to add features.
- How to modify system configuration
Problem:
- The system does not work properly with a copied configuration.
- How to copy a configuration
Toolpack application suite
Problem:
Calls
Problem:
- The Tmedia do not accept or generate calls
- How to get the protocol messages by using tbsigtrace
How to gather all logs
Problem:
- Which application logs should I gathered?
- How to gathered logs with tbdebug
How to submit a problem
Problem:
- Don't know what else to do
- Help our support team help you by giving as much information as possible Support:How_To_Submit_A_Problem
