Accessing Recording A

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(Applies to version(s): v2.8, 2.9)
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=== '''''Applies to version(s): v2.8, 2.9''''' ===
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=== '''''Applies to version(s): v2.8, v2.9, v2.10''''' ===
 
{{DISPLAYTITLE:Accessing the Call Recording}}
 
{{DISPLAYTITLE:Accessing the Call Recording}}
  

Revision as of 13:36, 6 January 2017

Applies to version(s): v2.8, v2.9, v2.10

Recorded files can be accessed in two different ways:

  • From the Tmedia file system using ssh, scp.
  • Using the Web Portal.


To access call recordings using the Web Portal:

1-Click Call Trace in the navigation panel.

RetrievingCallTrace 0.png


2-Use the parameters in the filter section to refine your search.

  • Click Apply

AccessingCallTrace 1.png


3-Select the desired call from the Call List table.

AccessingCallTrace 2.png


4-Click Download audio file

AccessingCallTrace 3.png

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