Accessing Recording A

From TBwiki
(Difference between revisions)
Jump to: navigation, search
m
m
Line 1: Line 1:
=== '''''Applies to version(s): v2.8, v2.9, v2.10, v3.0''''' ===
+
=== '''''Applies to version(s): v2.8, v2.9, v2.10, v3.0, v3.1''''' ===
 
{{DISPLAYTITLE:Accessing the Call Recording}}
 
{{DISPLAYTITLE:Accessing the Call Recording}}
  

Revision as of 11:29, 21 May 2019

Applies to version(s): v2.8, v2.9, v2.10, v3.0, v3.1

Recorded files can be accessed in two different ways:

  • From the Tmedia file system using ssh, scp.
  • Using the Web Portal.


To access call recordings using the Web Portal:

1-Click Call Trace in the navigation panel.

RetrievingCallTrace 0.png


2-Use the parameters in the filter section to refine your search.

  • Click Apply

AccessingCallTrace 1.png


3-Select the desired call from the Call List table.

AccessingCallTrace 2.png


4-Click Download audio file

AccessingCallTrace 3.png

Personal tools