Target Recording

Tmedia units, running Toolpack software and the Gateway application, allow call recording. Calls are being recorded to ".wav" files on the Tmedia unit's drive.

Use cases

Target recording can be very useful in a lot of different situation:

• Voice/line quality control
• FAX quality analysis
• Lawful interception
• Debugging
• Test calls

Software requirements

• Toolpack software version 2.6 or higher
• tbstreamserver application configured to be running (it's not running by default)
• Gateway application (standard with Toolpack unless explicitly replaced by custom call handling application)

Hardware requirements

• Tmedia unit with DSP resources

Recording options

• Recorded files options:
  • Record each leg of a call into it's own file
  • Record an audio mix of both legs of a call to a single file (only available with Toolpack 2.7 and up only)
• Calls to recording filtering:
  • By calling number
  • By called number
  • By NAP
  • By routing script

Configuration

Enabling the Recording of Calls

To learn how the enable the recording of calls using the Web Portal, refer to the Target Recording section of the Web Portal Tutorial guide.

Using routing scripts

Toolpack routing scripts are provided with an example filter script for recording calls, which can be easily inserted into any routing script.

For more information, please refer to the routing script mini tutorial guide.

Accessing Call Recordings

To learn how the access call recordings using the Web Portal, refer to the Target Recording section of the Web Portal Tutorial guide.