Target Recording

Features

Tmedia units, running Toolpack software and the Gateway application, allow call recording.

Recording options:

• Record each leg of a call as ".wav" files on the Tmedia unit drive
• Record an audio mix of both legs of a call to a single ".wav" file (available with Toolpack 2.7 and up only)

Calls are being recorded to ".wav" files on the Tmedia unit's drive.

• Calls to record can be filtered by
  • Calling number
  • Called number
  • NAP
• Calls to record can be chosen by a routing script

Software requirements

• Toolpack software version 2.6 or higher
• tbstreamserver application configured to be running (it's not running by default)
• Gateway application (standard with Toolpack unless explicitly replaced by custom call handling application)

Hardware requirements

• Tmedia unit with DSP resources

Configuration

Call recording can be enabled and configured from the Web Portal, through the Gateway configuration page (see Gateway tab on the left menu in the Web portal).

Optionally, recording can be controller by enabling a routing script filter.

For more information, please refer to the routing script mini tutorial guide.