Termination cause codes

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Starting from release 2.5.55 these cause codes can be modified with the Web portal in

Profiles -> Edit -> Reason Cause Mapping 

Test


Complete list of Reason Cause mapping between the protocols:

Reason Cause list in csv

Case for the 603 DECLINE and 200 TOOLPACK NORMAL

The TOOLPACK_NORMAL reason code is mapped to the 603_DECLINE reason code. The reason is the following:

A SIP BYE does not include a cause code, so on normal call terminations, So TMedia will send a BYE on SIP, and internally, a 200 TOOLPACK_NORMAL (in the logs and the CDRs). But when the call terminates unexpectedly, for example after a ACM, but before a ANM, Tmedia will still send a BYE on SIP, but internally, it will log a 603 Decline (REASON_CODE_603_DECLINE).

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