Target Recording

Features

Tmedia units, running Toolpack software and the Gateway application, allow call recording.

Recording options:

• Record each leg of a call as ".wav" files on the Tmedia unit drive
• Record an audio mix of both legs of a call to a single ".wav" file (available with Toolpack 2.7 and up only)

Calls are being recorded to ".wav" files on the Tmedia unit's drive.

• Calls to record can be filtered by
  • Calling number
  • Called number
  • NAP
• Calls to record can be chosen by a routing script

Software requirements

• Toolpack software version 2.6 or higher
• tbstreamserver application configured to be running (it's not running by default)
• Gateway application (standard with Toolpack unless explicitly replaced by custom call handling application)

Hardware requirements

• Tmedia unit with DSP resources